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CRM ⇄ ERP

Close to SAP S/4HANA integration — real-time, two-way sync

Keep Close and SAP S/4HANA in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Why teams connect Close and SAP S/4HANA

Close the gap between front office and back office: Close and SAP S/4HANA share customers and status in real time, in both directions.

Close holds the customer relationship; SAP S/4HANA runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Custom Activities, Custom Fields, Users, Smart Views in Close with Billing Documents (Invoices), Deliveries, Journal Entries, Customer / Supplier Roles in SAP S/4HANA field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Two-way sync between Close and a billing or ERP system so closed-won opportunities create customers and invoices automatically.
  • Keep Close contacts aligned with a marketing automation platform so outreach lists stay current.
  • Feed S/4HANA financial and logistics documents into a data warehouse for reporting without custom ABAP extracts.
  • Keep supplier records aligned between S/4HANA procurement and third-party spend platforms.

Where SAP S/4HANA is the finance system of record: money status on the account

Invoice and payment state from SAP S/4HANA shows on the account in Close, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where SAP S/4HANA manages people and org data: keep Close aligned

Owners, territories, and org structure informed by SAP S/4HANA stay current in Close.

What you can sync between Close and SAP S/4HANA

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Close objects SAP S/4HANA objects
Users Sales reps referenced as owners on leads, opportunities, and activities. Production Orders Manufacturing order status surfaced in planning and operations tools.
Smart Views Saved lead searches that can scope which records a segment-based sync pulls. Business Partners Unified customer and supplier master records, the anchor entity for CRM-to-ERP account syncs.
Leads The top-level record in Close; represents a company and holds its contacts, opportunities, and activity history. Sales Orders Order headers and line items synced to CRMs and fulfillment systems as they are created or amended.
Contacts People nested under a lead, with emails and phone numbers used for outreach syncs. Purchase Orders Procurement documents shared with supplier portals and spend-management tools.
Opportunities Deal records with value, confidence, and status; commonly synced to reporting and billing systems. Products / Materials Material master data distributed to e-commerce, PIM, and CRM catalogs.
Activities Calls, emails, SMS, notes, and meetings logged against a lead; the source for engagement analytics. Billing Documents (Invoices) Invoice data pushed to CRMs and payment or collections tools for finance visibility.
What ships with Close ⇄ SAP S/4HANA

Connect Close and SAP S/4HANA for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Close–SAP S/4HANA connection.

Real-time

Two-way sync

Changes in Close or SAP S/4HANA instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Close or SAP S/4HANA data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Close or SAP S/4HANA record.

Observability

Monitoring

Track your Close ⇄ SAP S/4HANA sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Close and SAP S/4HANA.

How the Close and SAP S/4HANA connectors work

Close

Integration surface
REST API
Authentication
API key (sent via HTTP Basic auth)
Change detection
Webhook subscriptions for record events, with polling on date_updated fields for backfills
Capabilities
read · write · webhooks
Rate limits
Subject to per-endpoint rate limits communicated in response headers

SAP S/4HANA

Integration surface
OData REST APIs (v2/v4), with SOAP, BAPI/RFC, and IDoc interfaces on on-premise editions
Authentication
OAuth 2.0 with communication arrangements on cloud editions; basic auth or certificate-based on-premise
Change detection
Polling on change timestamps exposed by the OData services; business events can be emitted through SAP's event infrastructure on cloud editions
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits, which vary by edition and communication arrangement
How it works

How to connect Close to SAP S/4HANA — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Close and SAP S/4HANA with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Close connected
    SAP S/4HANA connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Close and SAP S/4HANA objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Close ⇄ SAP S/4HANA
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Close SAP S/4HANA
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Close and SAP S/4HANA integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Close and SAP S/4HANA.

Popular · 8 of 386
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