Two-way sync
Changes in Chargebee or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Keep Chargebee and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Finance and sales describe the same customers in different systems. Gorgias knows the relationship: who the contacts are and what is in motion with the account. Chargebee knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Credit notes, Items and item prices, Payment sources, Transactions in Chargebee to Customers, Users (agents), Tags, Satisfaction surveys in Gorgias with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Invoice and payment status from Chargebee appears on the account in Gorgias, so reps see overdue balances before they promise the next order.
When a contact or address is corrected in Gorgias, Chargebee gets the update before the next invoice goes out.
Finance sees the account owner and relationship history from Gorgias when chasing a balance, and sales sees that the chase is happening.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chargebee objects | Gorgias objects | |
|---|---|---|
| Invoices Issued billing documents synced to accounting and revenue reporting. | Customers Unified shopper profiles that merge identities across connected stores. | |
| Credit notes Adjustments and refund documents needed for accurate revenue reconciliation. | Users (agents) Support staff records used for assignment and workload reporting. | |
| Items and item prices The product catalog (plans, addons, charges) referenced by every subscription. | Tags Categorize tickets for routing and downstream analytics. | |
| Payment sources Stored payment methods; usually read-only metadata in syncs for compliance reasons. | Satisfaction surveys CSAT responses synced out for support quality reporting. | |
| Transactions Payment attempts and outcomes synced for dunning and finance workflows. | Events Activity records useful for auditing what happened on a ticket. | |
| Coupons Discount definitions and redemptions used in deal-desk and reporting syncs. | Custom fields Extend tickets with brand-specific attributes. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chargebee–Gorgias connection.
Changes in Chargebee or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Chargebee or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Chargebee or Gorgias record.
Track your Chargebee ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Chargebee and Gorgias.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Chargebee and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Chargebee and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Chargebee and Gorgias: authenticate both systems, choose the objects to sync (such as Chargebee's Invoices and Credit notes), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes — Stacksync ships production-grade connectors for both Chargebee and Gorgias. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Chargebee: Webhooks for all major object events, plus a pollable Events resource that records every change. On Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Chargebee side: Credit notes, Items and item prices, Payment sources, Transactions, plus custom fields where Chargebee exposes them. On the Gorgias side: Customers, Users (agents), Tags, Satisfaction surveys. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Chargebee and Gorgias: Payment status on the account; Billing detail changes flow back; Collections with context. Invoice and payment status from Chargebee appears on the account in Gorgias, so reps see overdue balances before they promise the next order.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Chargebee and Gorgias.