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Accounting and finance ⇄ Business productivity

Chargebee to eClinicalWorks integration — real-time, two-way sync

Keep Chargebee and eClinicalWorks in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Chargebee and eClinicalWorks

Connect the financial records in Chargebee with the work happening in eClinicalWorks, so both stay current without exports or copy-paste.

Chargebee holds the financial truth: who the customers are, what they were billed, what they paid. eClinicalWorks is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.

Stacksync keeps Invoices, Credit notes, Items and item prices, Payment sources in Chargebee and Allergies, Immunizations, Documents, Diagnostic reports in eClinicalWorks in sync, bi-directionally and in real time. Whatever records eClinicalWorks keeps and whatever events it produces, the overlap with Chargebee is mapped field by field, and a change on either side shows up on the other within seconds.

There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.

Common use cases

  • Sync subscription status, plan, and MRR-relevant fields into the CRM so sales and success see billing state on the account.
  • Push invoices and credit notes into an accounting system or warehouse for revenue reporting.
  • Feed appointment events to reminder and messaging platforms to reduce no-shows.
  • Keep provider directories consistent between eClinicalWorks and scheduling or marketing systems.

Where eClinicalWorks tracks people or companies: one identity

A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.

Where eClinicalWorks is a docs or knowledge workspace: reference data kept fresh

Figures teams rely on, like customer status or outstanding balances, stay current wherever eClinicalWorks surfaces them instead of going stale after a one-time paste.

Where eClinicalWorks handles customer conversations: billing context in view

Front-line teams see invoice and payment status from Chargebee next to the customer they are helping, without logging into the finance system.

What you can sync between Chargebee and eClinicalWorks

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chargebee objects eClinicalWorks objects
Customers Billing accounts matched to CRM accounts or users by email or external ID. Diagnostic reports Structured result reports grouping observations for a study or panel.
Subscriptions Recurring billing state (plan, term, status) synced to CRM and product databases. Patients Demographic records exposed via FHIR Patient resources and HL7 ADT feeds; the anchor for all clinical syncs.
Invoices Issued billing documents synced to accounting and revenue reporting. Appointments Scheduling records available via FHIR and HL7 SIU messages, synced for reminders and outreach.
Credit notes Adjustments and refund documents needed for accurate revenue reconciliation. Encounters Visit records tying diagnoses, providers, and billing context together.
Items and item prices The product catalog (plans, addons, charges) referenced by every subscription. Practitioners Provider records used to keep directories and scheduling systems consistent.
Payment sources Stored payment methods; usually read-only metadata in syncs for compliance reasons. Observations Labs and vitals, delivered via FHIR resources or HL7 ORU result messages.
What ships with Chargebee ⇄ eClinicalWorks

Connect Chargebee and eClinicalWorks for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chargebee–eClinicalWorks connection.

Real-time

Two-way sync

Changes in Chargebee or eClinicalWorks instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chargebee or eClinicalWorks data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chargebee or eClinicalWorks record.

Observability

Monitoring

Track your Chargebee ⇄ eClinicalWorks sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chargebee and eClinicalWorks.

How the Chargebee and eClinicalWorks connectors work

Chargebee

Integration surface
REST API
Authentication
API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments
Change detection
Webhooks for all major object events, plus a pollable Events resource that records every change
Capabilities
read · write · webhooks
Rate limits
Subject to plan-based API rate limits enforced per site

eClinicalWorks

Integration surface
FHIR R4 REST API plus HL7 v2 interfaces (ADT, SIU, ORU) through an interface engine
Authentication
OAuth 2.0 / SMART on FHIR for the FHIR API; site-configured credentials for HL7 interface connections
Change detection
HL7 interface feeds push event messages as they occur; the FHIR API is polled
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits and interface throughput agreements
How it works

How to connect Chargebee to eClinicalWorks — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chargebee and eClinicalWorks with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chargebee connected
    eClinicalWorks connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chargebee and eClinicalWorks objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chargebee ⇄ eClinicalWorks
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chargebee eClinicalWorks
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Chargebee and eClinicalWorks integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Chargebee and eClinicalWorks.

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