Real-time
Two-way sync
Changes in Braze or Microsoft Dynamics 365 instantly reflect in both systems. No stale data, no manual imports.
Business productivity
Braze to Microsoft Dynamics 365 integration — real-time, two-way sync
Keep Braze and Microsoft Dynamics 365 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Braze and Microsoft Dynamics 365
Stop re-entering the same information in Braze and Microsoft Dynamics 365: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Custom Attributes, Custom Events, Purchases, Segments in Braze with Opportunities, Cases (Incidents), Quotes, Orders & Invoices, Products in Microsoft Dynamics 365 in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- Sync CRM and billing attributes onto Braze user profiles so lifecycle campaigns target accurate plan and status data.
- Push product usage events from a database or warehouse into Braze to trigger onboarding and retention journeys.
- Two-way sync of accounts and contacts with a Postgres or SQL database so engineers query SQL while sales works in Dynamics.
- Keep opportunities and orders consistent with the ERP or billing system without manual re-entry.
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
Where one tool produces events: mirror them in the other
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
Where Microsoft Dynamics 365 is where the team documents or plans: keep its data fed
Information that originates in Braze stays current in Microsoft Dynamics 365 instead of going stale after a one-time paste.
What you can sync between Braze and Microsoft Dynamics 365
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Braze objects | Microsoft Dynamics 365 objects | |
|---|---|---|
| Campaigns Message sends whose metadata and analytics are read for reporting. | Activities Emails, calls, and tasks captured for engagement analytics. | |
| Canvases Multi-step journeys; entry and performance data is read for lifecycle analysis. | Custom Tables Dataverse tables that carry business-specific entities through the same API surface. | |
| Subscription Groups Channel-level opt-in states synced with consent records in other systems. | Accounts Company records synced bi-directionally with ERPs, databases, and billing systems. | |
| Content Blocks Reusable message content referenced across campaigns. | Contacts Person records kept consistent with marketing, support, and data-warehouse copies. | |
| Users The central profile object, identified by external ID, Braze ID, or user aliases; the main sync target. | Leads Inbound records enriched and routed from external sources into sales queues. | |
| Custom Attributes Profile fields written from CRMs, warehouses, and product databases to drive personalization. | Opportunities Pipeline records synced with forecasting, CPQ, and billing systems. |
What ships with Braze ⇄ Microsoft Dynamics 365
Connect Braze and Microsoft Dynamics 365 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Braze–Microsoft Dynamics 365 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Braze or Microsoft Dynamics 365 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Braze or Microsoft Dynamics 365 record.
Observability
Monitoring
Track your Braze ⇄ Microsoft Dynamics 365 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Braze and Microsoft Dynamics 365.
How the Braze and Microsoft Dynamics 365 connectors work
Braze
- Integration surface
- REST API
- Authentication
- REST API keys scoped to specific endpoints, issued per workspace
- Change detection
- Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling
- Capabilities
- read · write
- Rate limits
- Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request
Microsoft Dynamics 365
- Integration surface
- REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface
- Authentication
- Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities)
- Change detection
- Change data capture (CDC) via the Dynamics 365 Change Tracking feature; standard entities have change tracking enabled by default, custom entities require enabling "Track Changes" in Power Apps/Dataverse table properties
- Capabilities
- read · write · CDC · webhooks
How it works
How to connect Braze to Microsoft Dynamics 365 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Braze and Microsoft Dynamics 365 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Braze
connected
Microsoft Dynamics 365
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Braze and Microsoft Dynamics 365 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Braze ⇄ Microsoft Dynamics 365Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Braze Microsoft Dynamics 365Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Braze and Microsoft Dynamics 365 integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Braze and Microsoft Dynamics 365: authenticate both systems, choose the objects to sync (such as Braze's Campaigns and Canvases), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Braze side: Custom Attributes, Custom Events, Purchases, Segments, plus custom fields where Braze exposes them. On the Microsoft Dynamics 365 side: Opportunities, Cases (Incidents), Quotes, Orders & Invoices, Products. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Braze and Microsoft Dynamics 365: Where both tools track people or companies: one consistent record; Where one tool produces events: mirror them in the other; Where Microsoft Dynamics 365 is where the team documents or plans: keep its data fed. Contact and company details corrected in either tool update the other, so nobody works from the old version.
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Braze: REST API. Authentication: REST API keys scoped to specific endpoints, issued per workspace. Microsoft Dynamics 365: REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface. Authentication: Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities). Stacksync manages authentication, retries, and rate limits on both sides.
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Braze: The users/track endpoint accepts attributes, custom events, and purchases for many users in a single batched request, which is the standard write path for syncs. Microsoft Dynamics 365: Customer engagement apps store data in Dataverse, which exposes a uniform OData v4 Web API across standard and custom tables. Stacksync's field mapping accounts for these differences between Braze and Microsoft Dynamics 365 without custom code.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Braze and Microsoft Dynamics 365.
Popular · 8 of 386
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Braze ⇄ SendGrid -
Braze ⇄ Twilio -
Braze ⇄ GitHub -
Braze ⇄ Atlassian -
Microsoft Dynamics 365 ⇄ NextGen Healthcare -
Microsoft Dynamics 365 ⇄ Orderful -
Microsoft Dynamics 365 ⇄ Resend - Microsoft Dynamics 365 ⇄ ServiceNow
No integrations match .
