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Business productivity ⇄ ERP

Braze to Brightpearl integration — real-time, two-way sync

Keep Braze and Brightpearl in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Braze and Brightpearl

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Braze and Brightpearl.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Braze is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Canvases, Subscription Groups, Content Blocks, Users in Braze with Contacts, Inventory and warehouses, Goods-out notes, Invoices and payments in Brightpearl bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Sync audience membership computed in the warehouse into Braze segments for targeting.
  • Sync CRM and billing attributes onto Braze user profiles so lifecycle campaigns target accurate plan and status data.
  • Land order and margin data in a warehouse for retail performance reporting.
  • Sync Brightpearl sales orders and fulfillment status with a CRM so sales and support see order state without switching tools.

Where Braze collects payments: transactions post through

Payment events sync into Brightpearl as they occur, keeping the enterprise records current without manual entry.

Where Brightpearl is the HR or people system of record

Worker and organization data from Brightpearl stays current in Braze, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

What you can sync between Braze and Brightpearl

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Braze objects Brightpearl objects
Campaigns Message sends whose metadata and analytics are read for reporting. Inventory and warehouses On-hand and allocated stock by warehouse, read for availability publishing.
Canvases Multi-step journeys; entry and performance data is read for lifecycle analysis. Goods-out notes Fulfillment documents that carry picking and shipping status back to order sources.
Subscription Groups Channel-level opt-in states synced with consent records in other systems. Invoices and payments Financial documents synced to accounting platforms for reconciliation.
Content Blocks Reusable message content referenced across campaigns. Custom fields Per-object custom attributes included in field mappings.
Users The central profile object, identified by external ID, Braze ID, or user aliases; the main sync target. Products SKU records with variants and price lists, synced with e-commerce and ERP catalogs.
Custom Attributes Profile fields written from CRMs, warehouses, and product databases to drive personalization. Sales orders Orders from all channels; the central object for fulfillment and revenue syncs.
What ships with Braze ⇄ Brightpearl

Connect Braze and Brightpearl for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Braze–Brightpearl connection.

Real-time

Two-way sync

Changes in Braze or Brightpearl instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Braze or Brightpearl data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Braze or Brightpearl record.

Observability

Monitoring

Track your Braze ⇄ Brightpearl sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Braze and Brightpearl.

How the Braze and Brightpearl connectors work

Braze

Integration surface
REST API
Authentication
REST API keys scoped to specific endpoints, issued per workspace
Change detection
Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling
Capabilities
read · write
Rate limits
Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request

Brightpearl

Integration surface
REST API, organized into services (order, product, contact, warehouse, accounting)
Authentication
OAuth 2.0 (authorization code grant) for current apps; legacy private and public apps authenticate with app reference and account token headers
Change detection
Webhooks for object created/updated events, with resource search polling as a fallback
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints
How it works

How to connect Braze to Brightpearl — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Braze and Brightpearl with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Braze connected
    Brightpearl connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Braze and Brightpearl objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Braze ⇄ Brightpearl
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Braze Brightpearl
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Braze and Brightpearl integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Braze and Brightpearl.

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