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Database ⇄ CRM

Amazon Lightsail to Kustomer integration — real-time, two-way sync

Keep Amazon Lightsail and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Amazon Lightsail and Kustomer

Treat Kustomer like part of your database: its records live in Amazon Lightsail as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Amazon Lightsail, where it can be queried and joined like everything else.

Stacksync mirrors Notes, Customers, Conversations, Messages from Kustomer into Views, Users and Grants, Managed Databases, Databases in Amazon Lightsail with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Kustomer with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Escalate conversation-derived signals into the CRM as tasks or opportunities
  • Sync customers bi-directionally with the CRM and ERP so agents see deal, billing, and subscription context on the timeline
  • Migrate data continuously from a Lightsail database to a larger managed database as an application outgrows the VPS tier.
  • Sync a Lightsail-hosted application database with a CRM so customer records match what the app stores.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Kustomer API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Kustomer arrive as row changes in Amazon Lightsail, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Kustomer become tables in Amazon Lightsail you can join with application data directly.

What you can sync between Amazon Lightsail and Kustomer

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Amazon Lightsail objects Kustomer objects
Databases Logical databases on the instance that scope a connection. Companies Organization records group customers and map to CRM accounts.
Schemas Namespaces used when selecting tables to sync. Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline.
Tables Relational tables read from and written to at row level. Users Agent records map conversation ownership to people in other systems.
Views Query-backed read-only sources. Teams Team assignments support routing parity and reporting.
Users and Grants Database accounts used to give the sync connection scoped access. Tags Labels on conversations and customers sync for categorization and analytics.
Managed Databases Lightsail-hosted MySQL or PostgreSQL instances that a sync connects to as standard databases. Notes Internal annotations carry context alongside synced conversations.
What ships with Amazon Lightsail ⇄ Kustomer

Connect Amazon Lightsail and Kustomer for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Amazon Lightsail–Kustomer connection.

Real-time

Two-way sync

Changes in Amazon Lightsail or Kustomer instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Amazon Lightsail or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Amazon Lightsail or Kustomer record.

Observability

Monitoring

Track your Amazon Lightsail ⇄ Kustomer sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Amazon Lightsail and Kustomer.

How the Amazon Lightsail and Kustomer connectors work

Amazon Lightsail

Integration surface
MySQL or PostgreSQL wire protocol (SQL) to the managed database endpoint
Authentication
Database credentials; public endpoint access must be enabled or a tunnel used
Change detection
Polling on timestamp or key columns; log-based CDC depends on engine parameter access, which is more limited than on full RDS
Capabilities
read · write
Rate limits
No API-style rate limits; capacity is fixed by the chosen Lightsail bundle

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits
How it works

How to connect Amazon Lightsail to Kustomer — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Amazon Lightsail and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Amazon Lightsail connected
    Kustomer connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Amazon Lightsail and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Amazon Lightsail ⇄ Kustomer
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Amazon Lightsail Kustomer
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Amazon Lightsail and Kustomer integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Amazon Lightsail and Kustomer.

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