Two-way sync
Changes in Dynamo DB or Kustomer instantly reflect in both systems. No stale data, no manual imports.
Keep Dynamo DB and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Dynamo DB, where it can be queried and joined like everything else.
Stacksync mirrors Messages, Companies, Custom Objects (Klasses), Users from Kustomer into Global Secondary Indexes, DynamoDB Streams, Global Tables, Tables in Dynamo DB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Kustomer with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.
Back-office apps read and write the synced tables; Stacksync handles the Kustomer API, limits, and retries.
Field and stage updates in Kustomer arrive as row changes in Dynamo DB, ready to drive jobs and notifications.
Accounts, contacts, and custom objects from Kustomer become tables in Dynamo DB you can join with application data directly.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Dynamo DB objects | Kustomer objects | |
|---|---|---|
| Items Schemaless records keyed by partition (and optional sort) key, mapped to rows or SaaS objects in syncs. | Notes Internal annotations carry context alongside synced conversations. | |
| Attributes Per-item fields, including nested maps and lists, flattened or mapped during sync. | Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | |
| Partition and Sort Keys The primary key pair used as the match key for bi-directional sync. | Conversations Support threads across channels sync outward for analytics and CRM context. | |
| Global Secondary Indexes Alternate access paths used when sync queries filter on non-key attributes. | Messages Individual messages within conversations support full-thread replication. | |
| DynamoDB Streams Ordered item-level change records consumed for incremental sync. | Companies Organization records group customers and map to CRM accounts. | |
| Global Tables Multi-region replicas relevant when syncs must read from a specific region. | Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Dynamo DB–Kustomer connection.
Changes in Dynamo DB or Kustomer instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Dynamo DB or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Dynamo DB or Kustomer record.
Track your Dynamo DB ⇄ Kustomer sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Dynamo DB and Kustomer.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Dynamo DB and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Dynamo DB and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Dynamo DB and Kustomer: authenticate both systems, choose the objects to sync (such as Dynamo DB's Items and Attributes), map fields visually, and changes propagate both ways in milliseconds — no code required.
On the Kustomer side: Messages, Companies, Custom Objects (Klasses), Users, plus custom fields where Kustomer exposes them. On the Dynamo DB side: Global Secondary Indexes, DynamoDB Streams, Global Tables, Tables. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Dynamo DB and Kustomer: Internal tools without API code; Trigger workflows from CRM changes; Query the CRM like a database. Back-office apps read and write the synced tables; Stacksync handles the Kustomer API, limits, and retries.
Dynamo DB: Proprietary JSON-over-HTTPS API accessed through AWS SDKs; PartiQL supported for SQL-like queries. Authentication: AWS IAM credentials with SigV4 request signing. Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Stacksync manages authentication, retries, and rate limits on both sides.
Kustomer: Custom object types are called Klasses, and they are the standard mechanism for landing external data like orders and subscriptions where agents work. Dynamo DB: Items are schemaless apart from the mandatory partition key (and optional sort key), so sync field mappings are defined per attribute rather than from a fixed schema. Stacksync's field mapping accounts for these differences between Dynamo DB and Kustomer without custom code.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Dynamo DB and Kustomer.