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ERP ⇄ CRM

TikTok Shop to Twenty CRM integration — real-time, two-way sync

Keep TikTok Shop and Twenty CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect TikTok Shop and Twenty CRM

Close the gap between front office and back office: Twenty CRM and TikTok Shop share customers and status in real time, in both directions.

Twenty CRM holds the customer relationship; TikTok Shop runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Opportunities, Tasks, Notes, Custom Objects in Twenty CRM with Shops, Products, SKUs, Orders in TikTok Shop field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Run a continuous sync from a legacy CRM into Twenty during a migration so both systems stay usable through cutover.
  • Two-way sync of People and Companies between Twenty and a production Postgres database so engineers can query CRM data with SQL.
  • Reconcile refunds and returns into accounting systems alongside other sales channels
  • Sync TikTok Shop orders into an ERP or order management system so fulfillment starts without manual export

Where TikTok Shop handles order-to-cash: closed-won flows through

A deal won in Twenty CRM creates or updates the customer in TikTok Shop with clean data, so fulfillment and invoicing start without re-entry.

Where TikTok Shop is the finance system of record: money status on the account

Invoice and payment state from TikTok Shop shows on the account in Twenty CRM, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between TikTok Shop and Twenty CRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

TikTok Shop objects Twenty CRM objects
Shops The seller storefront; API access is authorized and scoped per shop. People Individual contact records with emails, phones, and company links; a core target for contact syncs.
Products Listings synced from a PIM or ERP catalog, subject to platform review. Companies Account-level records that group people and opportunities.
SKUs The purchasable variants under a product; inventory and price live at this level. Opportunities Deal records tracked through pipeline stages, synced for forecasting.
Orders Purchases pulled into an OMS or ERP for fulfillment and accounting. Tasks To-dos linked to people, companies, or deals.
Fulfillment packages Shipment units where tracking numbers and carrier data are written back. Notes Free-form notes attached to records, useful for mirroring activity from other tools.
Inventory Stock quantities per SKU, updated from the warehouse or ERP to prevent oversells. Custom Objects User-defined objects created in Twenty's data model settings, addressable through the same APIs as standard objects.
What ships with TikTok Shop ⇄ Twenty CRM

Connect TikTok Shop and Twenty CRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every TikTok Shop–Twenty CRM connection.

Real-time

Two-way sync

Changes in TikTok Shop or Twenty CRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever TikTok Shop or Twenty CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single TikTok Shop or Twenty CRM record.

Observability

Monitoring

Track your TikTok Shop ⇄ Twenty CRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between TikTok Shop and Twenty CRM.

How the TikTok Shop and Twenty CRM connectors work

TikTok Shop

Integration surface
REST API (TikTok Shop Open Platform)
Authentication
App key and secret with shop-scoped access tokens; requests carry a signature
Change detection
Webhook push notifications for order and product status changes, with polling for reconciliation
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's per-app API rate limits

Twenty CRM

Integration surface
GraphQL and REST APIs
Authentication
API key
Change detection
Webhooks on record create, update, and delete events, or polling on record update timestamps
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; self-hosted deployments control their own limits.
How it works

How to connect TikTok Shop to Twenty CRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate TikTok Shop and Twenty CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    TikTok Shop connected
    Twenty CRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the TikTok Shop and Twenty CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · TikTok Shop ⇄ Twenty CRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    TikTok Shop Twenty CRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

TikTok Shop and Twenty CRM integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for TikTok Shop and Twenty CRM.

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