Two-way sync
Changes in ServiceNow or TimescaleDB instantly reflect in both systems. No stale data, no manual imports.
Keep ServiceNow and TimescaleDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Engineers integrate with tools like ServiceNow through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in TimescaleDB.
Stacksync mirrors Tasks, Knowledge Articles, Custom Tables, Incidents from ServiceNow into Views, Schemas, Hypertables, Chunks in TimescaleDB and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into ServiceNow, so the tool and the database never disagree.
Every synced tool looks the same from the database, so each new integration is configuration, not a new codebase.
Records from ServiceNow are ordinary rows in TimescaleDB; join them, index them, and use them in application logic without touching the vendor API.
Write to the synced tables in TimescaleDB and Stacksync propagates the change into ServiceNow, replacing custom integration code.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| ServiceNow objects | TimescaleDB objects | |
|---|---|---|
| Custom Tables Scoped or u_-prefixed tables are addressable through the same Table API as standard ones. | Continuous Aggregates Incrementally maintained rollups that serve as pre-aggregated read sources for downstream systems. | |
| Incidents The core ITSM ticket; commonly synced with engineering trackers and CRMs. | Regular PostgreSQL Tables Relational reference data such as devices, tenants, or accounts synced alongside the series data. | |
| Change Requests Track planned changes; synced to deployment and release tooling. | Views Standard SQL views used to shape or filter data for consumers. | |
| Problems Root-cause records linked to incidents, useful in cross-system reporting. | Schemas Postgres namespaces used to separate synced datasets by team or environment. | |
| Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems. | Hypertables Time-partitioned tables that hold the main time-series data; the primary read and write target in syncs. | |
| Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. | Chunks Time-bounded partitions of a hypertable; syncs read and write through the parent hypertable and never address chunks directly. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ServiceNow–TimescaleDB connection.
Changes in ServiceNow or TimescaleDB instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever ServiceNow or TimescaleDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single ServiceNow or TimescaleDB record.
Track your ServiceNow ⇄ TimescaleDB sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between ServiceNow and TimescaleDB.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate ServiceNow and TimescaleDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the ServiceNow and TimescaleDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between ServiceNow and TimescaleDB: authenticate both systems, choose the objects to sync (such as ServiceNow's Custom Tables and Incidents), map fields visually, and changes propagate both ways in milliseconds — no code required.
On the ServiceNow side: Tasks, Knowledge Articles, Custom Tables, Incidents, plus custom fields where ServiceNow exposes them. On the TimescaleDB side: Views, Schemas, Hypertables, Chunks. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for ServiceNow and TimescaleDB: One integration pattern for the whole stack; Read ServiceNow with a query; Automate ServiceNow from your codebase. Every synced tool looks the same from the database, so each new integration is configuration, not a new codebase.
ServiceNow: REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations. Authentication: OAuth 2.0 or basic authentication against the instance. TimescaleDB: SQL wire protocol (PostgreSQL). Authentication: Database credentials. Stacksync manages authentication, retries, and rate limits on both sides.
ServiceNow: Reference fields return sys_ids by default; the sysparm_display_value parameter switches to human-readable values, which affects field mapping. TimescaleDB: Continuous aggregates materialize rollups incrementally instead of recomputing them on every query. Stacksync's field mapping accounts for these differences between ServiceNow and TimescaleDB without custom code.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for ServiceNow and TimescaleDB.