Two-way sync
Changes in ServiceNow or Syspro instantly reflect in both systems. No stale data, no manual imports.
Keep ServiceNow and Syspro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. ServiceNow is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Incidents, Change Requests, Problems, Service Catalog Requests in ServiceNow with Purchase orders, Jobs (work orders), Bills of materials, AR invoices in Syspro bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Order, invoice, or account status from Syspro appears alongside the customer in ServiceNow, so front-line teams answer from live data.
Worker and organization data from Syspro stays current in ServiceNow, so the tools people use daily reflect the org as it actually is.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| ServiceNow objects | Syspro objects | |
|---|---|---|
| Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. | Jobs (work orders) Manufacturing jobs and WIP tracked for production reporting. | |
| Users and Groups Sys_user and group tables synced with HR systems and identity providers. | Bills of materials Product structures referenced when syncing manufacturing data. | |
| Tasks The base task table that incidents, changes, and requests extend. | AR invoices Billing documents surfaced to CRMs and finance reporting. | |
| Knowledge Articles Support content that can be mirrored to help centers or search indexes. | GL journals Financial postings extracted for consolidation and analytics. | |
| Custom Tables Scoped or u_-prefixed tables are addressable through the same Table API as standard ones. | Warehouses Stocking locations that scope inventory balances. | |
| Incidents The core ITSM ticket; commonly synced with engineering trackers and CRMs. | Customers AR customer master records matched against CRM accounts. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ServiceNow–Syspro connection.
Changes in ServiceNow or Syspro instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever ServiceNow or Syspro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single ServiceNow or Syspro record.
Track your ServiceNow ⇄ Syspro sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between ServiceNow and Syspro.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate ServiceNow and Syspro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the ServiceNow and Syspro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between ServiceNow and Syspro: authenticate both systems, choose the objects to sync (such as ServiceNow's Configuration Items (CMDB) and Users and Groups), map fields visually, and changes propagate both ways in milliseconds — no code required.
ServiceNow: REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations. Authentication: OAuth 2.0 or basic authentication against the instance. Syspro: E.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8. Authentication: SYSPRO operator credentials exchanged for a session token. Stacksync manages authentication, retries, and rate limits on both sides.
ServiceNow: Reference fields return sys_ids by default; the sysparm_display_value parameter switches to human-readable values, which affects field mapping. Syspro: External access goes through e.net business objects that apply the same validation and business logic as the SYSPRO client, so API writes cannot bypass ERP rules. Stacksync's field mapping accounts for these differences between ServiceNow and Syspro without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means ServiceNow and Syspro records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed ServiceNow and Syspro connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom ServiceNow–Syspro integration in-house.
Yes — Stacksync ships production-grade connectors for both ServiceNow and Syspro. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for ServiceNow and Syspro.