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ERP ⇄ Business productivity

SAP Business One to Twilio integration — real-time, two-way sync

Keep SAP Business One and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect SAP Business One and Twilio

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and SAP Business One.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Twilio is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Calls, Incoming Phone Numbers, Outgoing Caller IDs, Accounts in Twilio with Sales Orders, A/R Invoices, Purchase Orders, Deliveries in SAP Business One bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Push Twilio usage records into a finance database for per-customer communication cost allocation.
  • Trigger outbound messages by writing rows to a synced database table instead of calling the Twilio API directly from application code.
  • Two-way sync of business partners between SAP Business One and a CRM so sales edits and finance records converge on one customer master.
  • Create sales orders in Business One from e-commerce platforms and sync delivery and invoice status back to the storefront.

Where Twilio faces customers and SAP Business One carries account records

Order, invoice, or account status from SAP Business One appears alongside the customer in Twilio, so front-line teams answer from live data.

Where SAP Business One is the HR or people system of record

Worker and organization data from SAP Business One stays current in Twilio, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

What you can sync between SAP Business One and Twilio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

SAP Business One objects Twilio objects
Deliveries Fulfillment documents read to update shipment status in external systems. Addresses Synced with incremental and full sync per the Stacksync docs.
Journal Entries GL postings replicated for financial reporting. Flows Synced with incremental and full sync per the Stacksync docs.
Warehouses Stock locations that scope inventory quantities in item syncs. Usage Records Aggregated usage and spend data synced into finance systems for cost tracking.
Price Lists Pricing data synced to quoting and e-commerce platforms. Messages SMS, MMS, and WhatsApp messages with delivery status; synced to log outreach in CRMs and databases.
Activities CRM-style tasks and interactions aligned with external sales tools. Messaging Services Synced with incremental and full sync per the Stacksync docs.
Business Partners Combined customer, vendor, and lead master records; the anchor object for most syncs. Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems.
What ships with SAP Business One ⇄ Twilio

Connect SAP Business One and Twilio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every SAP Business One–Twilio connection.

Real-time

Two-way sync

Changes in SAP Business One or Twilio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever SAP Business One or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single SAP Business One or Twilio record.

Observability

Monitoring

Track your SAP Business One ⇄ Twilio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between SAP Business One and Twilio.

How the SAP Business One and Twilio connectors work

SAP Business One

Integration surface
Service Layer, a REST API based on OData, plus the legacy COM-based DI API
Authentication
Session-based login with company database, username, and password against the Service Layer
Change detection
Polling on update timestamps; no general-purpose webhook mechanism on the standard surface
Capabilities
read · write

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide
How it works

How to connect SAP Business One to Twilio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate SAP Business One and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    SAP Business One connected
    Twilio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the SAP Business One and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · SAP Business One ⇄ Twilio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    SAP Business One Twilio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

SAP Business One and Twilio integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for SAP Business One and Twilio.

Popular · 8 of 386
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