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ERP ⇄ Business productivity

Sage 100 to Twilio integration — real-time, two-way sync

Keep Sage 100 and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Sage 100 and Twilio

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and Sage 100.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Twilio is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Outgoing Caller IDs, Accounts, Roles, Addresses in Twilio with Purchase Orders, GL Accounts, Journal Entries, Customers in Sage 100 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Trigger outbound messages by writing rows to a synced database table instead of calling the Twilio API directly from application code.
  • Sync delivery and error statuses back into the system that initiated the send, so failed messages surface where the campaign lives.
  • Publish item, pricing, and on-hand inventory to online catalogs on a schedule.
  • Replicate GL and sales history to a warehouse or Postgres database for reporting off the on-premise system.

Where Twilio faces customers and Sage 100 carries account records

Order, invoice, or account status from Sage 100 appears alongside the customer in Twilio, so front-line teams answer from live data.

Where Sage 100 is the HR or people system of record

Worker and organization data from Sage 100 stays current in Twilio, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

What you can sync between Sage 100 and Twilio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Sage 100 objects Twilio objects
Vendors AP vendor master records synced with procurement and payment tools. Roles Synced with incremental and full sync per the Stacksync docs.
Inventory Items Item master with pricing and quantities, synced to e-commerce catalogs. Addresses Synced with incremental and full sync per the Stacksync docs.
Sales Orders Order headers and lines, the usual write target for web and EDI orders. Flows Synced with incremental and full sync per the Stacksync docs.
AR Invoices Billing documents synced outward for payment status and revenue reporting. Usage Records Aggregated usage and spend data synced into finance systems for cost tracking.
Purchase Orders Procurement documents read for spend and receiving workflows. Messages SMS, MMS, and WhatsApp messages with delivery status; synced to log outreach in CRMs and databases.
GL Accounts Chart of accounts read for mapping transactions in finance integrations. Messaging Services Synced with incremental and full sync per the Stacksync docs.
What ships with Sage 100 ⇄ Twilio

Connect Sage 100 and Twilio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Sage 100–Twilio connection.

Real-time

Two-way sync

Changes in Sage 100 or Twilio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Sage 100 or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Sage 100 or Twilio record.

Observability

Monitoring

Track your Sage 100 ⇄ Twilio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Sage 100 and Twilio.

How the Sage 100 and Twilio connectors work

Sage 100

Integration surface
ODBC (ProvideX driver) for reads; Business Object Interface (BOI) or Sage-provided web services for writes
Authentication
Sage 100 company and user credentials; ODBC DSN credentials for direct reads
Change detection
Scheduled polling; no webhooks or change log on the integration surface
Capabilities
read · write

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide
How it works

How to connect Sage 100 to Twilio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Sage 100 and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Sage 100 connected
    Twilio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Sage 100 and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Sage 100 ⇄ Twilio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Sage 100 Twilio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Sage 100 and Twilio integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Sage 100 and Twilio.

Popular · 8 of 386
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