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CRM ⇄ ERP

Microsoft Dynamics 365 Sales to TikTok Shop integration — real-time, two-way sync

Keep Microsoft Dynamics 365 Sales and TikTok Shop in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Microsoft Dynamics 365 Sales and TikTok Shop

Close the gap between front office and back office: Microsoft Dynamics 365 Sales and TikTok Shop share customers and status in real time, in both directions.

Microsoft Dynamics 365 Sales holds the customer relationship; TikTok Shop runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Orders, Invoices, Activities, Custom Tables in Microsoft Dynamics 365 Sales with Returns and refunds, Promotions, Shops, Products in TikTok Shop field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Write product usage and warehouse-computed scores onto Dataverse tables so sellers see them in the model-driven app.
  • Run a two-way dual-run between Dynamics and another CRM during a migration.
  • Sync product catalogs and pricing from a PIM or ERP into shop listings
  • Write tracking numbers and fulfillment status back to TikTok Shop when orders ship

Where TikTok Shop manages people and org data: keep Microsoft Dynamics 365 Sales aligned

Owners, territories, and org structure informed by TikTok Shop stay current in Microsoft Dynamics 365 Sales.

Where TikTok Shop handles order-to-cash: closed-won flows through

A deal won in Microsoft Dynamics 365 Sales creates or updates the customer in TikTok Shop with clean data, so fulfillment and invoicing start without re-entry.

Where TikTok Shop is the finance system of record: money status on the account

Invoice and payment state from TikTok Shop shows on the account in Microsoft Dynamics 365 Sales, so reps see balances before promising the next order.

What you can sync between Microsoft Dynamics 365 Sales and TikTok Shop

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Microsoft Dynamics 365 Sales objects TikTok Shop objects
Custom Tables Tenant-defined Dataverse tables; exposed through the same Web API as standard tables. Promotions Discount campaigns that affect order pricing and settlement reconciliation.
Accounts Company records in Dataverse; the usual anchor for two-way sync with databases and ERPs. Shops The seller storefront; API access is authorized and scoped per shop.
Contacts Person records linked to accounts; synced with marketing and support systems. Products Listings synced from a PIM or ERP catalog, subject to platform review.
Leads Prospect records; written in from enrichment or web forms, read out on qualification. SKUs The purchasable variants under a product; inventory and price live at this level.
Opportunities Deal records with stages and estimated revenue; synced for pipeline reporting and close-triggered workflows. Orders Purchases pulled into an OMS or ERP for fulfillment and accounting.
Quotes Pricing proposals; often synced with CPQ or ERP pricing data. Fulfillment packages Shipment units where tracking numbers and carrier data are written back.
What ships with Microsoft Dynamics 365 Sales ⇄ TikTok Shop

Connect Microsoft Dynamics 365 Sales and TikTok Shop for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics 365 Sales–TikTok Shop connection.

Real-time

Two-way sync

Changes in Microsoft Dynamics 365 Sales or TikTok Shop instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Microsoft Dynamics 365 Sales or TikTok Shop data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Microsoft Dynamics 365 Sales or TikTok Shop record.

Observability

Monitoring

Track your Microsoft Dynamics 365 Sales ⇄ TikTok Shop sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics 365 Sales and TikTok Shop.

How the Microsoft Dynamics 365 Sales and TikTok Shop connectors work

Microsoft Dynamics 365 Sales

Integration surface
Dataverse Web API (OData v4 REST)
Authentication
OAuth 2.0 via Microsoft Entra ID
Change detection
Dataverse change tracking with delta tokens, plus registered webhooks on table events
Capabilities
read · write · webhooks
Rate limits
Requests are governed by Dataverse service protection limits evaluated per user and time window.

TikTok Shop

Integration surface
REST API (TikTok Shop Open Platform)
Authentication
App key and secret with shop-scoped access tokens; requests carry a signature
Change detection
Webhook push notifications for order and product status changes, with polling for reconciliation
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's per-app API rate limits
How it works

How to connect Microsoft Dynamics 365 Sales to TikTok Shop — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Microsoft Dynamics 365 Sales and TikTok Shop with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Microsoft Dynamics 365 Sales connected
    TikTok Shop connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Microsoft Dynamics 365 Sales and TikTok Shop objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Microsoft Dynamics 365 Sales ⇄ TikTok Shop
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Microsoft Dynamics 365 Sales TikTok Shop
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Microsoft Dynamics 365 Sales and TikTok Shop integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Microsoft Dynamics 365 Sales and TikTok Shop.

Popular · 8 of 386
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