Skip to content
Data warehouse ⇄ Business productivity

Materialize to ServiceNow integration — real-time, two-way sync

Keep Materialize and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Materialize and ServiceNow

Get the data locked inside ServiceNow into Materialize as live tables, and send results back where ServiceNow can use them, without writing a pipeline.

Whatever ServiceNow is used for, it accumulates data the rest of the company wants to analyze, and that data usually sits behind an API rather than in the warehouse. Building and babysitting an extraction pipeline is the tax most teams pay for it.

Stacksync syncs Knowledge Articles, Custom Tables, Incidents, Change Requests from ServiceNow into tables in Materialize continuously, handling schema, rate limits, and retries. Because the sync is bi-directional, results computed in Materialize can also be written back into fields in ServiceNow where the tool can use them.

Common use cases

  • Keep CMDB configuration items aligned with asset inventories and cloud resource databases
  • Sync sys_user records with the HR system or identity provider so assignment groups stay accurate
  • Sync operational CRM or ERP data into Materialize so real-time views stay current without batch loads.
  • Read computed view results back into a CRM or application database as derived fields.

Analytics on ServiceNow's data

Records and events from ServiceNow land in Materialize as queryable tables, current within seconds and ready to join with the rest of the warehouse.

Cross-tool reporting

Combine ServiceNow's data with data from every other synced system to answer questions no single tool can.

Where ServiceNow accepts updates: operational write-back

Segments, scores, or reference values computed in Materialize sync back onto records in ServiceNow, putting analysis where the work happens.

What you can sync between Materialize and ServiceNow

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Materialize objects ServiceNow objects
Materialized Views Incrementally maintained query results that syncs read as continuously up-to-date datasets. Problems Root-cause records linked to incidents, useful in cross-system reporting.
Sinks Outbound connections that emit view changes to Kafka topics. Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems.
Indexes In-memory arrangements that make view reads fast for serving workloads. Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases.
Clusters Compute pools that isolate ingestion, view maintenance, and serving. Users and Groups Sys_user and group tables synced with HR systems and identity providers.
Connections & Secrets Stored credentials and endpoints used by sources and sinks. Tasks The base task table that incidents, changes, and requests extend.
Schemas & Databases Namespaces that organize objects a sync targets. Knowledge Articles Support content that can be mirrored to help centers or search indexes.
What ships with Materialize ⇄ ServiceNow

Connect Materialize and ServiceNow for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Materialize–ServiceNow connection.

Real-time

Two-way sync

Changes in Materialize or ServiceNow instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Materialize or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Materialize or ServiceNow record.

Observability

Monitoring

Track your Materialize ⇄ ServiceNow sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Materialize and ServiceNow.

How the Materialize and ServiceNow connectors work

Materialize

Integration surface
PostgreSQL wire protocol (SQL)
Authentication
Database credentials (username/password; app passwords in the managed cloud service)
Change detection
SUBSCRIBE queries stream row-level changes of any view or table to the client
Capabilities
read · write · CDC

ServiceNow

Integration surface
REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations
Authentication
OAuth 2.0 or basic authentication against the instance
Change detection
Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer
Capabilities
read · write
Rate limits
Subject to instance-level API rate limits and concurrency semaphores configured by administrators
How it works

How to connect Materialize to ServiceNow — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Materialize and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Materialize connected
    ServiceNow connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Materialize and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Materialize ⇄ ServiceNow
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Materialize ServiceNow
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Materialize and ServiceNow integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Materialize and ServiceNow.

Popular · 8 of 386
All Materialize integrations All ServiceNow integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own