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CRM ⇄ Database

Kustomer to YugabyteDB integration — real-time, two-way sync

Keep Kustomer and YugabyteDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Kustomer and YugabyteDB

Treat Kustomer like part of your database: its records live in YugabyteDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in YugabyteDB, where it can be queried and joined like everything else.

Stacksync mirrors Users, Teams, Tags, Notes from Kustomer into Sequences, CDC Streams, Databases and Keyspaces, Tables in YugabyteDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Kustomer with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Sync customers bi-directionally with the CRM and ERP so agents see deal, billing, and subscription context on the timeline
  • Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
  • Consolidate data from regional YugabyteDB clusters into one reporting store.
  • Run log-based CDC from YugabyteDB tables into a warehouse for analytics without batch dumps.

Trigger workflows from CRM changes

Field and stage updates in Kustomer arrive as row changes in YugabyteDB, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Kustomer become tables in YugabyteDB you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to YugabyteDB sync onto the matching records in Kustomer, giving go-to-market teams live product context.

What you can sync between Kustomer and YugabyteDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Kustomer objects YugabyteDB objects
Notes Internal annotations carry context alongside synced conversations. Sequences ID generation objects relevant when syncing writes into YSQL tables.
Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. CDC Streams Change streams over the storage-layer WAL consumed through logical replication or Debezium-compatible connectors.
Conversations Support threads across channels sync outward for analytics and CRM context. Databases and Keyspaces Top-level containers for the YSQL (Postgres-style) and YCQL (Cassandra-style) APIs respectively.
Messages Individual messages within conversations support full-thread replication. Tables Distributed SQL tables split into tablets; the primary read and write targets.
Companies Organization records group customers and map to CRM accounts. Indexes Global secondary indexes maintained transactionally alongside table writes.
Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. Materialized Views Precomputed query results available in YSQL for read-side shaping.
What ships with Kustomer ⇄ YugabyteDB

Connect Kustomer and YugabyteDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–YugabyteDB connection.

Real-time

Two-way sync

Changes in Kustomer or YugabyteDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Kustomer or YugabyteDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Kustomer or YugabyteDB record.

Observability

Monitoring

Track your Kustomer ⇄ YugabyteDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Kustomer and YugabyteDB.

How the Kustomer and YugabyteDB connectors work

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

YugabyteDB

Integration surface
SQL wire protocol (PostgreSQL-compatible YSQL) plus a Cassandra-compatible YCQL API
Authentication
Database credentials
Change detection
Native CDC from the write-ahead log via PostgreSQL logical replication or Debezium-compatible connectors
Capabilities
read · write · CDC
Rate limits
No API rate limits; throughput scales with cluster nodes and tablet distribution.
How it works

How to connect Kustomer to YugabyteDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Kustomer and YugabyteDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Kustomer connected
    YugabyteDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Kustomer and YugabyteDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Kustomer ⇄ YugabyteDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Kustomer YugabyteDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Kustomer and YugabyteDB integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and YugabyteDB.

Popular · 8 of 386
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