Real-time
Two-way sync
Changes in Infor M3 or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ Business productivity
Infor M3 to ServiceNow integration — real-time, two-way sync
Keep Infor M3 and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Infor M3 and ServiceNow
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between ServiceNow and Infor M3.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. ServiceNow is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Custom Tables, Incidents, Change Requests, Problems in ServiceNow with Items, Customers, Suppliers, Customer Orders in Infor M3 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- Keep CMDB configuration items aligned with asset inventories and cloud resource databases
- Sync sys_user records with the HR system or identity provider so assignment groups stay accurate
- Sync M3 item master and inventory balances to commerce or CPQ systems so quotes price against live stock
- Push orders captured in a CRM into M3 as customer orders without manual re-entry
Where ServiceNow faces customers and Infor M3 carries account records
Order, invoice, or account status from Infor M3 appears alongside the customer in ServiceNow, so front-line teams answer from live data.
Where Infor M3 is the HR or people system of record
Worker and organization data from Infor M3 stays current in ServiceNow, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
What you can sync between Infor M3 and ServiceNow
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Infor M3 objects | ServiceNow objects | |
|---|---|---|
| Manufacturing Orders Production order status feeds portals and CRMs so promised dates reflect the shop floor. | Change Requests Track planned changes; synced to deployment and release tooling. | |
| Inventory Balances On-hand quantities by warehouse drive available-to-promise in downstream channels. | Problems Root-cause records linked to incidents, useful in cross-system reporting. | |
| Invoices Billing documents flow to finance and CRM tools for AR visibility. | Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems. | |
| Warehouses Warehouse and facility records scope inventory and order data during mapping. | Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. | |
| Price Lists Pricing data keeps quoting tools consistent with the prices M3 will actually invoice. | Users and Groups Sys_user and group tables synced with HR systems and identity providers. | |
| Items Item master records provide the SKU, unit, and attribute data other systems price and sell against. | Tasks The base task table that incidents, changes, and requests extend. |
What ships with Infor M3 ⇄ ServiceNow
Connect Infor M3 and ServiceNow for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor M3–ServiceNow connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Infor M3 or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Infor M3 or ServiceNow record.
Observability
Monitoring
Track your Infor M3 ⇄ ServiceNow sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Infor M3 and ServiceNow.
How the Infor M3 and ServiceNow connectors work
Infor M3
- Integration surface
- REST API (M3 API programs exposed through the Infor ION API gateway)
- Authentication
- OAuth 2.0 via Infor OS / ION API authorization
- Change detection
- Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to Infor ION API gateway throttling policies
ServiceNow
- Integration surface
- REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations
- Authentication
- OAuth 2.0 or basic authentication against the instance
- Change detection
- Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer
- Capabilities
- read · write
- Rate limits
- Subject to instance-level API rate limits and concurrency semaphores configured by administrators
How it works
How to connect Infor M3 to ServiceNow — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Infor M3 and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Infor M3
connected
ServiceNow connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Infor M3 and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Infor M3 ⇄ ServiceNowCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Infor M3 ServiceNowCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Infor M3 and ServiceNow integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Infor M3 and ServiceNow: authenticate both systems, choose the objects to sync (such as Infor M3's Manufacturing Orders and Inventory Balances), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Infor M3 and ServiceNow records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Infor M3 and ServiceNow connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Infor M3–ServiceNow integration in-house.
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Yes — Stacksync ships production-grade connectors for both Infor M3 and ServiceNow. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Infor M3: Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints. On ServiceNow: Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the ServiceNow side: Custom Tables, Incidents, Change Requests, Problems, plus custom fields where ServiceNow exposes them. On the Infor M3 side: Items, Customers, Suppliers, Customer Orders. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Infor M3 and ServiceNow.
Popular · 8 of 386
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Infor M3 ⇄ Atlassian -
Infor M3 ⇄ Braze -
Infor M3 ⇄ ConnectWise -
Infor M3 ⇄ Aviato -
ServiceNow ⇄ SAP Business ByDesign -
ServiceNow ⇄ SAP Business One -
ServiceNow ⇄ Oracle Fusion ERP -
ServiceNow ⇄ Acumatica
No integrations match .
