Real-time
Two-way sync
Changes in Gladly or SingleStore instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Database
Gladly to SingleStore integration — real-time, two-way sync
Keep Gladly and SingleStore in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gladly and SingleStore
Treat Gladly like part of your database: its records live in SingleStore as real tables, and writes in either place sync to the other in seconds.
Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in SingleStore, where it can be queried and joined like everything else.
Stacksync mirrors Topics, Tasks, Customer profiles, Conversations from Gladly into Views, Reference Tables, Pipelines, Stored Procedures in SingleStore with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gladly with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.
Common use cases
- Push conversation outcomes into a CRM so account teams see support context on their accounts.
- Sync Gladly customer profiles with an order database so agents see purchase history and profile updates flow back.
- Mirror CRM and SaaS objects into SingleStore tables to serve low-latency operational dashboards.
- Sync results of real-time analytical queries back into business tools where teams act on them.
Product events onto CRM records
Signup, usage, or lifecycle changes written to SingleStore sync onto the matching records in Gladly, giving go-to-market teams live product context.
Internal tools without API code
Back-office apps read and write the synced tables; Stacksync handles the Gladly API, limits, and retries.
Trigger workflows from CRM changes
Field and stage updates in Gladly arrive as row changes in SingleStore, ready to drive jobs and notifications.
What you can sync between Gladly and SingleStore
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gladly objects | SingleStore objects | |
|---|---|---|
| Conversation items Individual messages across voice, SMS, chat, and email attached to the conversation. | Indexes and Shard Keys Determine data distribution and lookup speed for sync match keys. | |
| Agents User records used to attribute work in CX analytics. | Databases The connection target containing the tables a sync addresses. | |
| Topics Categorization applied to conversations; the key dimension for contact-driver reporting. | Tables (rowstore and columnstore) Primary read/write target; storage type affects whether a table suits point lookups or scans. | |
| Tasks Follow-up work items created from external triggers or synced for workload reporting. | Views Read-only projections used as curated sync sources. | |
| Customer profiles The central entity; merges identifiers like email, phone, and order IDs, which syncs use for matching. | Reference Tables Small tables replicated to every node, often used for dimension data in syncs. | |
| Conversations Each customer's continuous timeline; status and outcomes sync to CRMs and warehouses. | Pipelines Native ingestion jobs from Kafka or object storage that coexist with external syncs. |
What ships with Gladly ⇄ SingleStore
Connect Gladly and SingleStore for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gladly–SingleStore connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gladly or SingleStore data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gladly or SingleStore record.
Observability
Monitoring
Track your Gladly ⇄ SingleStore sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gladly and SingleStore.
How the Gladly and SingleStore connectors work
Gladly
- Integration surface
- REST API
- Authentication
- API tokens used with basic authentication tied to an agent email
- Change detection
- Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
SingleStore
- Integration surface
- SQL over the MySQL wire protocol; an HTTP Data API is also available for SQL over REST
- Authentication
- Database credentials
- Change detection
- Polling on timestamp or watermark columns; the platform also provides change-observation features in recent versions
- Capabilities
- read · write
- Rate limits
- No API rate limits; throughput is bounded by workspace or cluster size
How it works
How to connect Gladly to SingleStore — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gladly and SingleStore with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gladly
connected
SingleStore
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gladly and SingleStore objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gladly ⇄ SingleStoreCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gladly SingleStoreCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gladly and SingleStore integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gladly and SingleStore: authenticate both systems, choose the objects to sync (such as Gladly's Conversation items and Agents), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Gladly: Customer profiles are built to merge external identifiers (email, phone, order numbers), which is what integrations key on when matching records from other systems. SingleStore: Native Pipelines ingest continuously from Kafka and object storage, so external syncs typically cover the SaaS and database sources Pipelines do not. Stacksync's field mapping accounts for these differences between Gladly and SingleStore without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gladly and SingleStore records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gladly and SingleStore connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gladly–SingleStore integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gladly and SingleStore. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gladly: Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports. On SingleStore: Polling on timestamp or watermark columns; the platform also provides change-observation features in recent versions. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gladly and SingleStore.
Popular · 8 of 386
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Gladly ⇄ OpenSearch -
Gladly ⇄ Oracle DB -
Gladly ⇄ RavenDB -
Gladly ⇄ Redis Enterprise -
SingleStore ⇄ Twenty CRM -
SingleStore ⇄ Veeva CRM -
SingleStore ⇄ Vtiger CRM -
SingleStore ⇄ Zoho SalesIQ
No integrations match .
