Gladly to Postgres Heroku integration — real-time, two-way sync

Yes. Stacksync provides a managed, real-time two-way integration between Gladly and Postgres Heroku: authenticate both systems, choose the objects to sync (such as Gladly's Agents and Topics), map fields visually, and changes propagate both ways in milliseconds — no code required.

Gladly: Customer profiles are built to merge external identifiers (email, phone, order numbers), which is what integrations key on when matching records from other systems. Postgres Heroku: All connections require SSL, and server-level settings such as replication configuration are controlled by Heroku rather than the user. Stacksync's field mapping accounts for these differences between Gladly and Postgres Heroku without custom code.

Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gladly and Postgres Heroku records are not retained after a sync operation.

Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gladly and Postgres Heroku connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gladly–Postgres Heroku integration in-house.

Yes — Stacksync ships production-grade connectors for both Gladly and Postgres Heroku. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.

Change detection on Gladly: Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports. On Postgres Heroku: Trigger-based capture or polling in most configurations; log-based logical replication availability depends on plan and Heroku's managed server settings. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.