Two-way sync
Changes in Full Enrich or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
Keep Full Enrich and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Enrichment requests, Contacts, Enrichment results, Emails in Full Enrich with Incidents, Change Requests, Problems, Service Catalog Requests in ServiceNow in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
Information that originates in Full Enrich stays current in ServiceNow instead of going stale after a one-time paste.
When work started in one tool continues in the other, the shared fields travel with it automatically.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Full Enrich objects | ServiceNow objects | |
|---|---|---|
| Phone numbers Returned mobile and direct-dial numbers from the provider waterfall. | Problems Root-cause records linked to incidents, useful in cross-system reporting. | |
| Credits Account balance consumed on successful finds; monitored to pace sync jobs. | Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems. | |
| Enrichment requests Submitted batches of contacts to enrich; processed asynchronously by the waterfall. | Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. | |
| Contacts The person inputs (name plus company or domain) sent for enrichment. | Users and Groups Sys_user and group tables synced with HR systems and identity providers. | |
| Enrichment results Completed records fetched by request ID or delivered via webhook. | Tasks The base task table that incidents, changes, and requests extend. | |
| Emails Returned addresses with verification status, written back to the CRM or database. | Knowledge Articles Support content that can be mirrored to help centers or search indexes. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Full Enrich–ServiceNow connection.
Changes in Full Enrich or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Full Enrich or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Full Enrich or ServiceNow record.
Track your Full Enrich ⇄ ServiceNow sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Full Enrich and ServiceNow.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Full Enrich and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Full Enrich and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Full Enrich and ServiceNow: authenticate both systems, choose the objects to sync (such as Full Enrich's Phone numbers and Credits), map fields visually, and changes propagate both ways in milliseconds — no code required.
On the Full Enrich side: Enrichment requests, Contacts, Enrichment results, Emails, plus custom fields where Full Enrich exposes them. On the ServiceNow side: Incidents, Change Requests, Problems, Service Catalog Requests. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Full Enrich and ServiceNow: Where one tool produces events: mirror them in the other; Where ServiceNow is where the team documents or plans: keep its data fed; Handoffs between teams. Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
Full Enrich: REST API with asynchronous bulk enrichment endpoints. Authentication: API key (Bearer token). ServiceNow: REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations. Authentication: OAuth 2.0 or basic authentication against the instance. Stacksync manages authentication, retries, and rate limits on both sides.
Full Enrich: Enrichment is asynchronous: batches are submitted, run through a waterfall of upstream data providers, and results arrive by webhook or a later fetch, so syncs must handle pending states. ServiceNow: Reference fields return sys_ids by default; the sysparm_display_value parameter switches to human-readable values, which affects field mapping. Stacksync's field mapping accounts for these differences between Full Enrich and ServiceNow without custom code.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Full Enrich and ServiceNow.