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CRM ⇄ Business productivity

Freshworks CRM to Lemlist integration — real-time, two-way sync

Keep Freshworks CRM and Lemlist in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Freshworks CRM and Lemlist

Sync what happens in Lemlist with the customer records in Freshworks CRM, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Lemlist holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Leads, Activities, Unsubscribes, Webhooks in Lemlist to Accounts, Deals, Tasks, Appointments in Freshworks CRM with bi-directional, real-time sync. Activity and record changes in Lemlist update the matching contact or account in Freshworks CRM, and CRM data flows the other way wherever Lemlist can store and use it.

Common use cases

  • Sync replies, opens, and bounces from Lemlist into the CRM so outbound activity shows on lead and contact records
  • Push enriched leads from a warehouse or list-building workflow into Lemlist campaigns automatically
  • Sync unified contact records, covering sales and marketing attributes, into a warehouse for full-funnel reporting.
  • Push scored leads from a data platform into Freshworks CRM and route them by lifecycle stage.

Where Lemlist supplies contact or company data

Enriched fields land directly on records in Freshworks CRM, and refreshes keep them from going stale.

Where Lemlist can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Freshworks CRM sync into Lemlist, so people working there have the context without switching tools.

Where Lemlist runs outreach

Prospects, sends, and replies sync into Freshworks CRM, keeping lead status current without manual imports.

What you can sync between Freshworks CRM and Lemlist

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Freshworks CRM objects Lemlist objects
Deals Pipeline records synced out for forecasting and full-funnel reporting. Leads Per-campaign prospect records sync in from enrichment sources and back out with status.
Tasks Follow-ups created from external signals such as product usage events. Activities Engagement records such as opens, clicks, replies, and bounces sync to CRM timelines.
Appointments Meeting records readable for activity reporting. Unsubscribes Opt-out records propagate to other outreach tools and the CRM for compliance.
Sales activities Logged activity types used in engagement and productivity analysis. Webhooks Hook subscriptions define which activity events are pushed to external endpoints.
Lists Contact list membership synced against segments computed in a warehouse. Team Members Sender and seat records map outreach activity to reps in other systems.
Notes Context records attached to contacts, accounts, and deals. Campaigns Outreach campaigns are the container leads are pushed into from CRMs and list-building workflows.
What ships with Freshworks CRM ⇄ Lemlist

Connect Freshworks CRM and Lemlist for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshworks CRM–Lemlist connection.

Real-time

Two-way sync

Changes in Freshworks CRM or Lemlist instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Freshworks CRM or Lemlist data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Freshworks CRM or Lemlist record.

Observability

Monitoring

Track your Freshworks CRM ⇄ Lemlist sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Freshworks CRM and Lemlist.

How the Freshworks CRM and Lemlist connectors work

Freshworks CRM

Integration surface
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters; outbound webhooks can be configured through workflow automations
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that vary by plan

Lemlist

Integration surface
REST API
Authentication
API key
Change detection
Webhooks on outreach activity events, plus polling
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits
How it works

How to connect Freshworks CRM to Lemlist — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Freshworks CRM and Lemlist with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Freshworks CRM connected
    Lemlist connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Freshworks CRM and Lemlist objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Freshworks CRM ⇄ Lemlist
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Freshworks CRM Lemlist
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Freshworks CRM and Lemlist integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshworks CRM and Lemlist.

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