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CRM ⇄ Database

Freshsales to TiDB integration — real-time, two-way sync

Keep Freshsales and TiDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Freshsales and TiDB

Treat Freshsales like part of your database: its records live in TiDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in TiDB, where it can be queried and joined like everything else.

Stacksync mirrors Notes, Sales activities, Products, Contacts from Freshsales into Views, Columns, Indexes, Sequences in TiDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Freshsales with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Two-way sync of contacts and accounts between Freshsales and a Postgres database so product and data teams query CRM data with SQL.
  • Sync deals into a data warehouse for pipeline reporting alongside product usage data.
  • Serve mixed transactional and analytical workloads on synced data using TiFlash columnar replicas
  • Two-way sync between TiDB tables and SaaS tools so operational edits made in either system converge

Query the CRM like a database

Accounts, contacts, and custom objects from Freshsales become tables in TiDB you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to TiDB sync onto the matching records in Freshsales, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Freshsales API, limits, and retries.

What you can sync between Freshsales and TiDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Freshsales objects TiDB objects
Sales activities Configurable activity types logged against records, useful for engagement scoring. Tables Row data stored in TiKV; the primary unit for reads, writes, and CDC.
Products Catalog items attached to deals for line-level revenue data. Views Logical views for shaping reads before syncing outward.
Contacts Person records carrying lifecycle stages; the main entity for two-way CRM syncs. Columns MySQL-compatible types mapped to fields in the paired system.
Accounts Company records kept aligned with billing, ERP, and warehouse tables. Indexes Secondary indexes that keep incremental sync queries efficient.
Deals Pipeline records synced to a warehouse for revenue reporting. Sequences Server-side ID generation relevant when external systems write rows.
Tasks Rep to-dos created from external triggers or synced for productivity reporting. Databases MySQL-style schemas addressed by any MySQL-compatible client.
What ships with Freshsales ⇄ TiDB

Connect Freshsales and TiDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshsales–TiDB connection.

Real-time

Two-way sync

Changes in Freshsales or TiDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Freshsales or TiDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Freshsales or TiDB record.

Observability

Monitoring

Track your Freshsales ⇄ TiDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Freshsales and TiDB.

How the Freshsales and TiDB connectors work

Freshsales

Integration surface
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that vary by Freshworks plan

TiDB

Integration surface
MySQL wire protocol (SQL)
Authentication
Database credentials (MySQL-compatible username/password)
Change detection
Log-based CDC via TiCDC, which captures row changes from TiKV and streams them to downstream sinks; polling also works
Capabilities
read · write · CDC
Rate limits
Throughput scales with cluster size rather than fixed API quotas
How it works

How to connect Freshsales to TiDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Freshsales and TiDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Freshsales connected
    TiDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Freshsales and TiDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Freshsales ⇄ TiDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Freshsales TiDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Freshsales and TiDB integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshsales and TiDB.

Popular · 8 of 386
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