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Data warehouse ⇄ Business productivity

Exasol to ServiceNow integration — real-time, two-way sync

Keep Exasol and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Exasol and ServiceNow

Get the data locked inside ServiceNow into Exasol as live tables, and send results back where ServiceNow can use them, without writing a pipeline.

Whatever ServiceNow is used for, it accumulates data the rest of the company wants to analyze, and that data usually sits behind an API rather than in the warehouse. Building and babysitting an extraction pipeline is the tax most teams pay for it.

Stacksync syncs Incidents, Change Requests, Problems, Service Catalog Requests from ServiceNow into tables in Exasol continuously, handling schema, rate limits, and retries. Because the sync is bi-directional, results computed in Exasol can also be written back into fields in ServiceNow where the tool can use them.

Common use cases

  • Bi-directional sync of incidents with engineering issue trackers so IT and engineering work the same ticket without re-keying
  • Keep CMDB configuration items aligned with asset inventories and cloud resource databases
  • Load CRM and ERP records into Exasol tables on a schedule so analysts query fresh operational data.
  • Sync computed metrics or customer segments from Exasol back into a CRM for sales and marketing use (reverse ETL).

Analytics on ServiceNow's data

Records and events from ServiceNow land in Exasol as queryable tables, current within seconds and ready to join with the rest of the warehouse.

Cross-tool reporting

Combine ServiceNow's data with data from every other synced system to answer questions no single tool can.

Where ServiceNow accepts updates: operational write-back

Segments, scores, or reference values computed in Exasol sync back onto records in ServiceNow, putting analysis where the work happens.

What you can sync between Exasol and ServiceNow

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Exasol objects ServiceNow objects
Schemas Namespaces that group the tables a sync reads from or writes into. Tasks The base task table that incidents, changes, and requests extend.
Tables Primary sync target; columnar relational tables written with standard SQL. Knowledge Articles Support content that can be mirrored to help centers or search indexes.
Views Read-only query surfaces often used as curated sources for reverse ETL. Custom Tables Scoped or u_-prefixed tables are addressable through the same Table API as standard ones.
Virtual schemas Federated views over external sources; useful for deciding what needs physical replication. Incidents The core ITSM ticket; commonly synced with engineering trackers and CRMs.
UDF scripts In-database functions that can transform synced data after load. Change Requests Track planned changes; synced to deployment and release tooling.
Users and roles Grant read/write access for the dedicated integration account. Problems Root-cause records linked to incidents, useful in cross-system reporting.
What ships with Exasol ⇄ ServiceNow

Connect Exasol and ServiceNow for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Exasol–ServiceNow connection.

Real-time

Two-way sync

Changes in Exasol or ServiceNow instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Exasol or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Exasol or ServiceNow record.

Observability

Monitoring

Track your Exasol ⇄ ServiceNow sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Exasol and ServiceNow.

How the Exasol and ServiceNow connectors work

Exasol

Integration surface
SQL over JDBC/ODBC drivers and a WebSocket-based client protocol
Authentication
Database credentials (username and password)
Change detection
Polling with timestamp or key columns; Exasol does not expose a transaction-log change feed to clients
Capabilities
read · write
Rate limits
No API quota; concurrency is bounded by cluster resources and session limits

ServiceNow

Integration surface
REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations
Authentication
OAuth 2.0 or basic authentication against the instance
Change detection
Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer
Capabilities
read · write
Rate limits
Subject to instance-level API rate limits and concurrency semaphores configured by administrators
How it works

How to connect Exasol to ServiceNow — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Exasol and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Exasol connected
    ServiceNow connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Exasol and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Exasol ⇄ ServiceNow
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Exasol ServiceNow
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Exasol and ServiceNow integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Exasol and ServiceNow.

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