Two-way sync
Changes in Dynamo DB or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
Keep Dynamo DB and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Engineers integrate with tools like ServiceNow through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in Dynamo DB.
Stacksync mirrors Problems, Service Catalog Requests, Configuration Items (CMDB), Users and Groups from ServiceNow into Partition and Sort Keys, Global Secondary Indexes, DynamoDB Streams, Global Tables in Dynamo DB and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into ServiceNow, so the tool and the database never disagree.
Every synced tool looks the same from the database, so each new integration is configuration, not a new codebase.
Records from ServiceNow are ordinary rows in Dynamo DB; join them, index them, and use them in application logic without touching the vendor API.
Write to the synced tables in Dynamo DB and Stacksync propagates the change into ServiceNow, replacing custom integration code.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Dynamo DB objects | ServiceNow objects | |
|---|---|---|
| Attributes Per-item fields, including nested maps and lists, flattened or mapped during sync. | Tasks The base task table that incidents, changes, and requests extend. | |
| Partition and Sort Keys The primary key pair used as the match key for bi-directional sync. | Knowledge Articles Support content that can be mirrored to help centers or search indexes. | |
| Global Secondary Indexes Alternate access paths used when sync queries filter on non-key attributes. | Custom Tables Scoped or u_-prefixed tables are addressable through the same Table API as standard ones. | |
| DynamoDB Streams Ordered item-level change records consumed for incremental sync. | Incidents The core ITSM ticket; commonly synced with engineering trackers and CRMs. | |
| Global Tables Multi-region replicas relevant when syncs must read from a specific region. | Change Requests Track planned changes; synced to deployment and release tooling. | |
| Tables The top-level containers a sync targets; each table is addressed independently. | Problems Root-cause records linked to incidents, useful in cross-system reporting. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Dynamo DB–ServiceNow connection.
Changes in Dynamo DB or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Dynamo DB or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Dynamo DB or ServiceNow record.
Track your Dynamo DB ⇄ ServiceNow sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Dynamo DB and ServiceNow.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Dynamo DB and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Dynamo DB and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Dynamo DB and ServiceNow: authenticate both systems, choose the objects to sync (such as Dynamo DB's Attributes and Partition and Sort Keys), map fields visually, and changes propagate both ways in milliseconds — no code required.
Dynamo DB: Proprietary JSON-over-HTTPS API accessed through AWS SDKs; PartiQL supported for SQL-like queries. Authentication: AWS IAM credentials with SigV4 request signing. ServiceNow: REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations. Authentication: OAuth 2.0 or basic authentication against the instance. Stacksync manages authentication, retries, and rate limits on both sides.
ServiceNow: Reference fields return sys_ids by default; the sysparm_display_value parameter switches to human-readable values, which affects field mapping. Dynamo DB: Items are schemaless apart from the mandatory partition key (and optional sort key), so sync field mappings are defined per attribute rather than from a fixed schema. Stacksync's field mapping accounts for these differences between Dynamo DB and ServiceNow without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Dynamo DB and ServiceNow records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Dynamo DB and ServiceNow connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Dynamo DB–ServiceNow integration in-house.
Yes — Stacksync ships production-grade connectors for both Dynamo DB and ServiceNow. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Dynamo DB and ServiceNow.