Real-time
Two-way sync
Changes in Dynamo DB or Intercom instantly reflect in both systems. No stale data, no manual imports.
Database ⇄ CRM
Dynamo DB to Intercom integration — real-time, two-way sync
Keep Dynamo DB and Intercom in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Dynamo DB and Intercom
Treat Intercom like part of your database: its records live in Dynamo DB as real tables, and writes in either place sync to the other in seconds.
Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Dynamo DB, where it can be queried and joined like everything else.
Stacksync mirrors Data Events, Custom Data Attributes, Tags, Segments from Intercom into Attributes, Partition and Sort Keys, Global Secondary Indexes, DynamoDB Streams in Dynamo DB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Intercom with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.
Common use cases
- Mirror conversations and tickets into a warehouse for support analytics and SLA reporting
- Keep custom data attributes updated from billing or ERP systems so message segments reflect current plan and spend
- Consolidate multi-region Global Tables data into a single reporting store.
- Replace ad-hoc export scripts with continuous sync driven by DynamoDB Streams.
Query the CRM like a database
Accounts, contacts, and custom objects from Intercom become tables in Dynamo DB you can join with application data directly.
Product events onto CRM records
Signup, usage, or lifecycle changes written to Dynamo DB sync onto the matching records in Intercom, giving go-to-market teams live product context.
Internal tools without API code
Back-office apps read and write the synced tables; Stacksync handles the Intercom API, limits, and retries.
What you can sync between Dynamo DB and Intercom
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Dynamo DB objects | Intercom objects | |
|---|---|---|
| Attributes Per-item fields, including nested maps and lists, flattened or mapped during sync. | Contacts A single contact model covers both users and leads, distinguished by a role attribute. | |
| Partition and Sort Keys The primary key pair used as the match key for bi-directional sync. | Companies Company records group contacts and carry plan and account attributes used in segmentation. | |
| Global Secondary Indexes Alternate access paths used when sync queries filter on non-key attributes. | Conversations Support and sales threads sync outward for analytics and CRM context. | |
| DynamoDB Streams Ordered item-level change records consumed for incremental sync. | Tickets Structured ticket records track issues alongside conversational threads. | |
| Global Tables Multi-region replicas relevant when syncs must read from a specific region. | Data Events Behavioral events pushed in from product databases trigger messages and flows. | |
| Tables The top-level containers a sync targets; each table is addressed independently. | Custom Data Attributes Typed custom fields on contacts and companies hold synced billing and usage data. |
What ships with Dynamo DB ⇄ Intercom
Connect Dynamo DB and Intercom for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Dynamo DB–Intercom connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Dynamo DB or Intercom data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Dynamo DB or Intercom record.
Observability
Monitoring
Track your Dynamo DB ⇄ Intercom sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Dynamo DB and Intercom.
How the Dynamo DB and Intercom connectors work
Dynamo DB
- Integration surface
- Proprietary JSON-over-HTTPS API accessed through AWS SDKs; PartiQL supported for SQL-like queries
- Authentication
- AWS IAM credentials with SigV4 request signing
- Change detection
- Item-level change streams via DynamoDB Streams or Kinesis Data Streams integration
- Capabilities
- read · write · CDC
- Rate limits
- Throughput is governed by the table's provisioned or on-demand capacity mode
Intercom
- Integration surface
- REST API
- Authentication
- OAuth 2.0 for public apps or a workspace access token
- Change detection
- Webhook topic subscriptions for contact, company, and conversation events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-app rate limits on the Intercom API
How it works
How to connect Dynamo DB to Intercom — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Dynamo DB and Intercom with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Dynamo DB
connected
Intercom
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Dynamo DB and Intercom objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Dynamo DB ⇄ IntercomCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Dynamo DB IntercomCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Dynamo DB and Intercom integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Dynamo DB and Intercom: authenticate both systems, choose the objects to sync (such as Dynamo DB's Attributes and Partition and Sort Keys), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Dynamo DB: Proprietary JSON-over-HTTPS API accessed through AWS SDKs; PartiQL supported for SQL-like queries. Authentication: AWS IAM credentials with SigV4 request signing. Intercom: REST API. Authentication: OAuth 2.0 for public apps or a workspace access token. Stacksync manages authentication, retries, and rate limits on both sides.
-
Intercom: API behavior is pinned per app using a version header, so integrations control when they adopt breaking changes. Dynamo DB: Queries are efficient only along key and index access paths; full-table scans are expensive, which makes stream-based sync preferable to polling. Stacksync's field mapping accounts for these differences between Dynamo DB and Intercom without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Dynamo DB and Intercom records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Dynamo DB and Intercom connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Dynamo DB–Intercom integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Dynamo DB and Intercom. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Dynamo DB and Intercom.
Popular · 8 of 386
-
Dynamo DB ⇄ SugarCRM -
Dynamo DB ⇄ Twenty CRM -
Dynamo DB ⇄ Veeva CRM -
Dynamo DB ⇄ Vtiger CRM -
Intercom ⇄ SingleStore -
Intercom ⇄ Amazon Aurora -
Intercom ⇄ Amazon Lightsail -
Intercom ⇄ Apache Cassandra
No integrations match .
