Drift to Microsoft 365 integration — real-time, two-way sync

Yes. Stacksync provides a managed, real-time two-way integration between Drift and Microsoft 365: authenticate both systems, choose the objects to sync (such as Drift's Playbooks and Meetings), map fields visually, and changes propagate both ways in milliseconds — no code required.

On the Microsoft 365 side: Mail Messages, Calendar Events, Contacts, OneDrive Files (driveItems), plus custom fields where Microsoft 365 exposes them. On the Drift side: Contacts, Conversations, Messages, Accounts. Stacksync auto-detects both schemas and converts types between the two systems.

Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.

Common patterns for Drift and Microsoft 365: Where Microsoft 365 can store CRM context: fields kept current; Where Microsoft 365 supplies contact or company data; Where Microsoft 365 processes payments. Owner, lifecycle stage, or account details from Drift sync into Microsoft 365, so people working there have the context without switching tools.

Drift: REST API. Authentication: OAuth 2.0 via apps registered on the Drift developer platform. Microsoft 365: REST API (Microsoft Graph). Authentication: OAuth 2.0 via Microsoft Entra ID, with delegated or application permissions. Stacksync manages authentication, retries, and rate limits on both sides.

Microsoft 365: Delta queries return only resources changed since the last sync token, which keeps incremental syncs cheap on large tenants. Drift: Drift's data model centers on conversations: messages, participants, and attributes hang off the conversation record, and contacts are created or matched from chat identities. Stacksync's field mapping accounts for these differences between Drift and Microsoft 365 without custom code.