Skip to content
ERP ⇄ CRM

Deposco to Gladly integration — real-time, two-way sync

Keep Deposco and Gladly in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Deposco and Gladly

Close the gap between front office and back office: Gladly and Deposco share customers and status in real time, in both directions.

Gladly holds the customer relationship; Deposco runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Customer profiles, Conversations, Conversation items, Agents in Gladly with Shipments, Purchase orders / ASNs, Receipts, Warehouses / Locations in Deposco field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Keep customer attributes such as loyalty tier and lifetime value synced from a warehouse into Gladly profiles for routing and prioritization.
  • Push conversation outcomes into a CRM so account teams see support context on their accounts.
  • Land fulfillment and shipment data in a warehouse for SLA, carrier, and throughput reporting.
  • Sync order status and shipment tracking from Deposco back to a CRM or customer portal so support sees fulfillment state.

Where Deposco is the finance system of record: money status on the account

Invoice and payment state from Deposco shows on the account in Gladly, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Deposco manages people and org data: keep Gladly aligned

Owners, territories, and org structure informed by Deposco stay current in Gladly.

What you can sync between Deposco and Gladly

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Deposco objects Gladly objects
Warehouses / Locations Facility and bin structures that scope inventory records. Tasks Follow-up work items created from external triggers or synced for workload reporting.
Customers Ship-to parties referenced on orders and shipments. Customer profiles The central entity; merges identifiers like email, phone, and order IDs, which syncs use for matching.
Items / SKUs Product master records that fulfillment operations pick and ship against. Conversations Each customer's continuous timeline; status and outcomes sync to CRMs and warehouses.
Inventory On-hand and available quantities by warehouse and location, read frequently by storefront syncs. Conversation items Individual messages across voice, SMS, chat, and email attached to the conversation.
Sales orders Orders flowing in from ERP or e-commerce systems for fulfillment. Agents User records used to attribute work in CX analytics.
Shipments Outbound shipment and tracking records synced back to order-origin systems. Topics Categorization applied to conversations; the key dimension for contact-driver reporting.
What ships with Deposco ⇄ Gladly

Connect Deposco and Gladly for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Deposco–Gladly connection.

Real-time

Two-way sync

Changes in Deposco or Gladly instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Deposco or Gladly data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Deposco or Gladly record.

Observability

Monitoring

Track your Deposco ⇄ Gladly sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Deposco and Gladly.

How the Deposco and Gladly connectors work

Deposco

Integration surface
REST API plus file-based interfaces (EDI and flat file) common to WMS integrations
Authentication
API credentials issued per integration (API key or basic authentication)
Change detection
Polling on order and inventory endpoints, subject to the platform's integration patterns
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits

Gladly

Integration surface
REST API
Authentication
API tokens used with basic authentication tied to an agent email
Change detection
Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits
How it works

How to connect Deposco to Gladly — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Deposco and Gladly with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Deposco connected
    Gladly connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Deposco and Gladly objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Deposco ⇄ Gladly
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Deposco Gladly
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Deposco and Gladly integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Deposco and Gladly.

Popular · 8 of 386
All Deposco integrations All Gladly integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own