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Business productivity ⇄ Database

Customer.io to Redis Enterprise integration — real-time, two-way sync

Keep Customer.io and Redis Enterprise in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Customer.io and Redis Enterprise

Mirror Customer.io's data into Redis Enterprise so your own code can read and write it like any other table, with changes flowing both ways in seconds.

Engineers integrate with tools like Customer.io through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in Redis Enterprise.

Stacksync mirrors Deliveries / Messages, Newsletters, People, Objects from Customer.io into Search indexes, Keys (Strings), Hashes, JSON documents in Redis Enterprise and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Customer.io, so the tool and the database never disagree.

Common use cases

  • Sync product usage and billing attributes from Postgres onto Customer.io people so lifecycle campaigns trigger on real product behavior.
  • Push CRM segments and lead status into Customer.io so messaging respects sales stage.
  • Publish record-change events into Redis Streams so microservices react to upstream CRM updates without polling.
  • Hydrate session stores and feature stores from a warehouse or operational database on a schedule.

Read Customer.io with a query

Records from Customer.io are ordinary rows in Redis Enterprise; join them, index them, and use them in application logic without touching the vendor API.

Automate Customer.io from your codebase

Write to the synced tables in Redis Enterprise and Stacksync propagates the change into Customer.io, replacing custom integration code.

React to changes as they happen

Updates in Customer.io arrive as row changes in Redis Enterprise, so triggers, jobs, and services can respond in near real time.

What you can sync between Customer.io and Redis Enterprise

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Customer.io objects Redis Enterprise objects
People Profiles with attributes, matched on identifiers like id or email; the main write target of data syncs. JSON documents Native JSON storage (RedisJSON) for nested records synced from APIs or document stores.
Objects Non-person entities such as accounts or companies, related to people for account-level messaging. Sets Unordered unique-member collections used for membership checks like segment or ID lists.
Events Behavioral events sent via the Track API that trigger campaigns. Sorted Sets Score-ordered collections used for rankings, priority queues, and time-ordered indexes.
Segments Attribute- or event-based groups; data syncs feed the attributes segments evaluate. Lists Ordered sequences often used as lightweight queues fed by sync events.
Campaigns Automated workflows whose membership and metrics can be read via the App API. Streams Append-only logs with consumer groups, used to fan sync events out to downstream services.
Broadcasts One-off sends to segments or audiences, triggerable via API. Pub/Sub channels Fire-and-forget messaging used to notify applications when synced keys change.
What ships with Customer.io ⇄ Redis Enterprise

Connect Customer.io and Redis Enterprise for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Customer.io–Redis Enterprise connection.

Real-time

Two-way sync

Changes in Customer.io or Redis Enterprise instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Customer.io or Redis Enterprise data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Customer.io or Redis Enterprise record.

Observability

Monitoring

Track your Customer.io ⇄ Redis Enterprise sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Customer.io and Redis Enterprise.

How the Customer.io and Redis Enterprise connectors work

Customer.io

Integration surface
REST APIs split by purpose: Track API for data ingestion, App API for campaigns, people lookups, and messages
Authentication
Basic auth with site ID and API key for the Track API; bearer token for the App API
Change detection
Reporting webhooks push message and delivery events; person attribute changes are not streamed and require source-side detection
Capabilities
read · write · webhooks
Rate limits
Subject to per-API rate limits documented by Customer.io

Redis Enterprise

Integration surface
Redis wire protocol (RESP) via client libraries; separate REST API for cluster management
Authentication
Password or ACL-based credentials, typically over TLS
Change detection
Keyspace notifications over pub/sub or reads from Redis Streams; no transaction-log CDC surface for data
Capabilities
read · write
Rate limits
Throughput is bounded by provisioned cluster capacity rather than published API rate limits
How it works

How to connect Customer.io to Redis Enterprise — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Customer.io and Redis Enterprise with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Customer.io connected
    Redis Enterprise connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Customer.io and Redis Enterprise objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Customer.io ⇄ Redis Enterprise
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Customer.io Redis Enterprise
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Customer.io and Redis Enterprise integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Customer.io and Redis Enterprise.

Popular · 8 of 386
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