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Business productivity ⇄ ERP

Customer.io to Manhattan Associates WMS integration — real-time, two-way sync

Keep Customer.io and Manhattan Associates WMS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Customer.io and Manhattan Associates WMS

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Customer.io and Manhattan Associates WMS.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Customer.io is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Broadcasts, Deliveries / Messages, Newsletters, People in Customer.io with Items, Shipments & LPNs, Receipts, Locations & Zones in Manhattan Associates WMS bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Sync account-level objects and their person relationships for B2B messaging keyed to company attributes.
  • Sync product usage and billing attributes from Postgres onto Customer.io people so lifecycle campaigns trigger on real product behavior.
  • Mirror inventory positions across the distribution network into a central warehouse for network-level visibility.
  • Reconcile ASNs and receipts with procurement systems to close POs automatically.

Where Manhattan Associates WMS is the HR or people system of record

Worker and organization data from Manhattan Associates WMS stays current in Customer.io, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Customer.io faces customers and Manhattan Associates WMS carries account records

Order, invoice, or account status from Manhattan Associates WMS appears alongside the customer in Customer.io, so front-line teams answer from live data.

What you can sync between Customer.io and Manhattan Associates WMS

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Customer.io objects Manhattan Associates WMS objects
Broadcasts One-off sends to segments or audiences, triggerable via API. Purchase Orders & ASNs Inbound expectations synced from procurement to drive receiving and putaway.
Deliveries / Messages Per-recipient message records whose lifecycle events flow out through reporting webhooks. Inventory On-hand, allocated, and available positions read out across the DC network.
Newsletters Recurring email sends with performance metrics available for reporting syncs. Items Item master and packaging data kept consistent with the ERP catalog.
People Profiles with attributes, matched on identifiers like id or email; the main write target of data syncs. Shipments & LPNs Ship confirmations, cartons, and tracking pushed back to order sources.
Objects Non-person entities such as accounts or companies, related to people for account-level messaging. Receipts Receiving transactions reconciled against POs in the ERP.
Events Behavioral events sent via the Track API that trigger campaigns. Locations & Zones Facility topology referenced when interpreting inventory positions.
What ships with Customer.io ⇄ Manhattan Associates WMS

Connect Customer.io and Manhattan Associates WMS for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Customer.io–Manhattan Associates WMS connection.

Real-time

Two-way sync

Changes in Customer.io or Manhattan Associates WMS instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Customer.io or Manhattan Associates WMS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Customer.io or Manhattan Associates WMS record.

Observability

Monitoring

Track your Customer.io ⇄ Manhattan Associates WMS sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Customer.io and Manhattan Associates WMS.

How the Customer.io and Manhattan Associates WMS connectors work

Customer.io

Integration surface
REST APIs split by purpose: Track API for data ingestion, App API for campaigns, people lookups, and messages
Authentication
Basic auth with site ID and API key for the Track API; bearer token for the App API
Change detection
Reporting webhooks push message and delivery events; person attribute changes are not streamed and require source-side detection
Capabilities
read · write · webhooks
Rate limits
Subject to per-API rate limits documented by Customer.io

Manhattan Associates WMS

Integration surface
REST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions
Authentication
OAuth 2.0 on Manhattan Active; database credentials on legacy deployments
Change detection
Polling on modified timestamps; Manhattan Active also supports event/message-driven integration patterns
Capabilities
read · write
How it works

How to connect Customer.io to Manhattan Associates WMS — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Customer.io and Manhattan Associates WMS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Customer.io connected
    Manhattan Associates WMS connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Customer.io and Manhattan Associates WMS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Customer.io ⇄ Manhattan Associates WMS
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Customer.io Manhattan Associates WMS
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Customer.io and Manhattan Associates WMS integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Customer.io and Manhattan Associates WMS.

Popular · 8 of 386
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