Two-way sync
Changes in Customer.io or Elasticsearch instantly reflect in both systems. No stale data, no manual imports.
Keep Customer.io and Elasticsearch in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Engineers integrate with tools like Customer.io through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in Elasticsearch.
Stacksync mirrors Campaigns, Broadcasts, Deliveries / Messages, Newsletters from Customer.io into Ingest pipelines, Index templates, Indices, Documents in Elasticsearch and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Customer.io, so the tool and the database never disagree.
Records from Customer.io are ordinary rows in Elasticsearch; join them, index them, and use them in application logic without touching the vendor API.
Write to the synced tables in Elasticsearch and Stacksync propagates the change into Customer.io, replacing custom integration code.
Updates in Customer.io arrive as row changes in Elasticsearch, so triggers, jobs, and services can respond in near real time.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Customer.io objects | Elasticsearch objects | |
|---|---|---|
| Campaigns Automated workflows whose membership and metrics can be read via the App API. | Ingest pipelines Server-side transforms applied to documents as a sync writes them. | |
| Broadcasts One-off sends to segments or audiences, triggerable via API. | Index templates Reusable settings and mappings applied automatically to new indices a sync creates. | |
| Deliveries / Messages Per-recipient message records whose lifecycle events flow out through reporting webhooks. | Indices Target containers for synced records; each holds a table-like collection of JSON documents. | |
| Newsletters Recurring email sends with performance metrics available for reporting syncs. | Documents The unit of sync; JSON records created, updated, and deleted by _id. | |
| People Profiles with attributes, matched on identifiers like id or email; the main write target of data syncs. | Index mappings Field type definitions that determine how synced fields are indexed and queried. | |
| Objects Non-person entities such as accounts or companies, related to people for account-level messaging. | Aliases Stable read/write names that let a sync cut over between index versions without downtime. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Customer.io–Elasticsearch connection.
Changes in Customer.io or Elasticsearch instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Customer.io or Elasticsearch data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Customer.io or Elasticsearch record.
Track your Customer.io ⇄ Elasticsearch sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Customer.io and Elasticsearch.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Customer.io and Elasticsearch with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Customer.io and Elasticsearch objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Customer.io and Elasticsearch: authenticate both systems, choose the objects to sync (such as Customer.io's Campaigns and Broadcasts), map fields visually, and changes propagate both ways in milliseconds — no code required.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Customer.io and Elasticsearch connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Customer.io–Elasticsearch integration in-house.
Yes — Stacksync ships production-grade connectors for both Customer.io and Elasticsearch. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Customer.io: Reporting webhooks push message and delivery events; person attribute changes are not streamed and require source-side detection. On Elasticsearch: Polling on timestamp or sequence fields; Elasticsearch does not expose a native change feed or webhooks. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Customer.io side: Campaigns, Broadcasts, Deliveries / Messages, Newsletters, plus custom fields where Customer.io exposes them. On the Elasticsearch side: Ingest pipelines, Index templates, Indices, Documents. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Customer.io and Elasticsearch.