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Business productivity ⇄ Database

Customer.io to Dynamo DB integration — real-time, two-way sync

Keep Customer.io and Dynamo DB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Customer.io and Dynamo DB

Mirror Customer.io's data into Dynamo DB so your own code can read and write it like any other table, with changes flowing both ways in seconds.

Engineers integrate with tools like Customer.io through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in Dynamo DB.

Stacksync mirrors Campaigns, Broadcasts, Deliveries / Messages, Newsletters from Customer.io into Items, Attributes, Partition and Sort Keys, Global Secondary Indexes in Dynamo DB and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Customer.io, so the tool and the database never disagree.

Common use cases

  • Sync account-level objects and their person relationships for B2B messaging keyed to company attributes.
  • Sync product usage and billing attributes from Postgres onto Customer.io people so lifecycle campaigns trigger on real product behavior.
  • Mirror SaaS objects into DynamoDB items to serve low-latency lookups from production services.
  • Consolidate multi-region Global Tables data into a single reporting store.

React to changes as they happen

Updates in Customer.io arrive as row changes in Dynamo DB, so triggers, jobs, and services can respond in near real time.

One integration pattern for the whole stack

Every synced tool looks the same from the database, so each new integration is configuration, not a new codebase.

Read Customer.io with a query

Records from Customer.io are ordinary rows in Dynamo DB; join them, index them, and use them in application logic without touching the vendor API.

What you can sync between Customer.io and Dynamo DB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Customer.io objects Dynamo DB objects
Broadcasts One-off sends to segments or audiences, triggerable via API. Global Secondary Indexes Alternate access paths used when sync queries filter on non-key attributes.
Deliveries / Messages Per-recipient message records whose lifecycle events flow out through reporting webhooks. DynamoDB Streams Ordered item-level change records consumed for incremental sync.
Newsletters Recurring email sends with performance metrics available for reporting syncs. Global Tables Multi-region replicas relevant when syncs must read from a specific region.
People Profiles with attributes, matched on identifiers like id or email; the main write target of data syncs. Tables The top-level containers a sync targets; each table is addressed independently.
Objects Non-person entities such as accounts or companies, related to people for account-level messaging. Items Schemaless records keyed by partition (and optional sort) key, mapped to rows or SaaS objects in syncs.
Events Behavioral events sent via the Track API that trigger campaigns. Attributes Per-item fields, including nested maps and lists, flattened or mapped during sync.
What ships with Customer.io ⇄ Dynamo DB

Connect Customer.io and Dynamo DB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Customer.io–Dynamo DB connection.

Real-time

Two-way sync

Changes in Customer.io or Dynamo DB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Customer.io or Dynamo DB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Customer.io or Dynamo DB record.

Observability

Monitoring

Track your Customer.io ⇄ Dynamo DB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Customer.io and Dynamo DB.

How the Customer.io and Dynamo DB connectors work

Customer.io

Integration surface
REST APIs split by purpose: Track API for data ingestion, App API for campaigns, people lookups, and messages
Authentication
Basic auth with site ID and API key for the Track API; bearer token for the App API
Change detection
Reporting webhooks push message and delivery events; person attribute changes are not streamed and require source-side detection
Capabilities
read · write · webhooks
Rate limits
Subject to per-API rate limits documented by Customer.io

Dynamo DB

Integration surface
Proprietary JSON-over-HTTPS API accessed through AWS SDKs; PartiQL supported for SQL-like queries
Authentication
AWS IAM credentials with SigV4 request signing
Change detection
Item-level change streams via DynamoDB Streams or Kinesis Data Streams integration
Capabilities
read · write · CDC
Rate limits
Throughput is governed by the table's provisioned or on-demand capacity mode
How it works

How to connect Customer.io to Dynamo DB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Customer.io and Dynamo DB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Customer.io connected
    Dynamo DB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Customer.io and Dynamo DB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Customer.io ⇄ Dynamo DB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Customer.io Dynamo DB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Customer.io and Dynamo DB integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Customer.io and Dynamo DB.

Popular · 8 of 386
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