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Business productivity ⇄ ERP

ConnectWise to TikTok Shop integration — real-time, two-way sync

Keep ConnectWise and TikTok Shop in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect ConnectWise and TikTok Shop

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between ConnectWise and TikTok Shop.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. ConnectWise is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Companies, Contacts, Service Tickets, Opportunities in ConnectWise with Inventory, Returns and refunds, Promotions, Shops in TikTok Shop bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Mirror service tickets into a data warehouse or operations database for SLA and workload reporting.
  • Push closed-won opportunities from the CRM into ConnectWise to kick off agreements and onboarding projects.
  • Sync product catalogs and pricing from a PIM or ERP into shop listings
  • Write tracking numbers and fulfillment status back to TikTok Shop when orders ship

Where TikTok Shop is the HR or people system of record

Worker and organization data from TikTok Shop stays current in ConnectWise, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where ConnectWise faces customers and TikTok Shop carries account records

Order, invoice, or account status from TikTok Shop appears alongside the customer in ConnectWise, so front-line teams answer from live data.

What you can sync between ConnectWise and TikTok Shop

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

ConnectWise objects TikTok Shop objects
Activities Sales and service activity records synced for engagement reporting. SKUs The purchasable variants under a product; inventory and price live at this level.
Companies Client and prospect account records that anchor most other PSA data in a sync. Orders Purchases pulled into an OMS or ERP for fulfillment and accounting.
Contacts People attached to companies, commonly synced against CRM contact records. Fulfillment packages Shipment units where tracking numbers and carrier data are written back.
Service Tickets Support and service desk tickets, including status, board, and priority fields. Inventory Stock quantities per SKU, updated from the warehouse or ERP to prevent oversells.
Opportunities Sales pipeline records synced to CRMs for forecasting and handoff. Returns and refunds After-sale records reconciled into finance and support systems.
Agreements Recurring contracts and managed-service agreements used for billing reconciliation. Promotions Discount campaigns that affect order pricing and settlement reconciliation.
What ships with ConnectWise ⇄ TikTok Shop

Connect ConnectWise and TikTok Shop for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ConnectWise–TikTok Shop connection.

Real-time

Two-way sync

Changes in ConnectWise or TikTok Shop instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever ConnectWise or TikTok Shop data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single ConnectWise or TikTok Shop record.

Observability

Monitoring

Track your ConnectWise ⇄ TikTok Shop sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between ConnectWise and TikTok Shop.

How the ConnectWise and TikTok Shop connectors work

ConnectWise

Integration surface
REST API
Authentication
Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
Change detection
Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits per company and integration

TikTok Shop

Integration surface
REST API (TikTok Shop Open Platform)
Authentication
App key and secret with shop-scoped access tokens; requests carry a signature
Change detection
Webhook push notifications for order and product status changes, with polling for reconciliation
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's per-app API rate limits
How it works

How to connect ConnectWise to TikTok Shop — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate ConnectWise and TikTok Shop with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    ConnectWise connected
    TikTok Shop connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the ConnectWise and TikTok Shop objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · ConnectWise ⇄ TikTok Shop
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    ConnectWise TikTok Shop
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

ConnectWise and TikTok Shop integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for ConnectWise and TikTok Shop.

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