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Accounting and finance ⇄ CRM

Chargebee to Kommo integration — real-time, two-way sync

Keep Chargebee and Kommo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Chargebee and Kommo

Sync customers, invoices, and payment status between Chargebee and Kommo in real time, so sales sees the money and finance sees the relationship.

Finance and sales describe the same customers in different systems. Kommo knows the relationship: who the contacts are and what is in motion with the account. Chargebee knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.

Stacksync links Coupons, Events, Customers, Subscriptions in Chargebee to Notes, Custom Fields, Users, Chats in Kommo with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.

Common use cases

  • Trigger dunning and churn-risk workflows by syncing failed transactions into support and CS tools.
  • Sync subscription status, plan, and MRR-relevant fields into the CRM so sales and success see billing state on the account.
  • Route leads that originate in WhatsApp or Instagram conversations into other systems of record
  • Replicate Kommo leads and contacts into a database or warehouse for reporting beyond built-in dashboards

Billing detail changes flow back

When a contact or address is corrected in Kommo, Chargebee gets the update before the next invoice goes out.

Collections with context

Finance sees the account owner and relationship history from Kommo when chasing a balance, and sales sees that the chase is happening.

Where Kommo tracks deals: closed-won creates the finance record

A won opportunity creates or updates the customer in Chargebee with the right billing details, so invoicing starts without re-keying.

What you can sync between Chargebee and Kommo

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chargebee objects Kommo objects
Subscriptions Recurring billing state (plan, term, status) synced to CRM and product databases. Leads The central pipeline record; external signups and form fills sync in as leads.
Invoices Issued billing documents synced to accounting and revenue reporting. Contacts Person records sync with other CRMs and databases for a shared contact file.
Credit notes Adjustments and refund documents needed for accurate revenue reconciliation. Companies Organization records map to accounts in ERPs and invoicing tools.
Items and item prices The product catalog (plans, addons, charges) referenced by every subscription. Pipelines & Statuses Stage definitions structure lead progress and drive stage-change syncs to reporting tools.
Payment sources Stored payment methods; usually read-only metadata in syncs for compliance reasons. Tasks Follow-up records keep rep activity consistent across systems.
Transactions Payment attempts and outcomes synced for dunning and finance workflows. Notes Free-text and system notes attach context to synced leads and contacts.
What ships with Chargebee ⇄ Kommo

Connect Chargebee and Kommo for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chargebee–Kommo connection.

Real-time

Two-way sync

Changes in Chargebee or Kommo instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chargebee or Kommo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chargebee or Kommo record.

Observability

Monitoring

Track your Chargebee ⇄ Kommo sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chargebee and Kommo.

How the Chargebee and Kommo connectors work

Chargebee

Integration surface
REST API
Authentication
API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments
Change detection
Webhooks for all major object events, plus a pollable Events resource that records every change
Capabilities
read · write · webhooks
Rate limits
Subject to plan-based API rate limits enforced per site

Kommo

Integration surface
REST API
Authentication
OAuth 2.0 with refresh tokens
Change detection
Webhooks on record add and update events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to per-account request rate limits
How it works

How to connect Chargebee to Kommo — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chargebee and Kommo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chargebee connected
    Kommo connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chargebee and Kommo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chargebee ⇄ Kommo
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chargebee Kommo
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Chargebee and Kommo integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Chargebee and Kommo.

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