Two-way sync
Changes in Braze or ConnectWise instantly reflect in both systems. No stale data, no manual imports.
Keep Braze and ConnectWise in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Content Blocks, Users, Custom Attributes, Custom Events in Braze with Opportunities, Agreements, Projects, Time Entries in ConnectWise in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Information that originates in Braze stays current in ConnectWise instead of going stale after a one-time paste.
When work started in one tool continues in the other, the shared fields travel with it automatically.
Contact and company details corrected in either tool update the other, so nobody works from the old version.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Braze objects | ConnectWise objects | |
|---|---|---|
| Users The central profile object, identified by external ID, Braze ID, or user aliases; the main sync target. | Configurations Managed devices and assets tied to companies, useful for asset inventory syncs. | |
| Custom Attributes Profile fields written from CRMs, warehouses, and product databases to drive personalization. | Members Internal users and technicians referenced by tickets and time entries. | |
| Custom Events Behavioral events pushed into Braze to trigger campaigns and Canvases. | Activities Sales and service activity records synced for engagement reporting. | |
| Purchases Transaction records logged against profiles for revenue-based targeting. | Companies Client and prospect account records that anchor most other PSA data in a sync. | |
| Segments Audience definitions read for membership export and campaign targeting. | Contacts People attached to companies, commonly synced against CRM contact records. | |
| Campaigns Message sends whose metadata and analytics are read for reporting. | Service Tickets Support and service desk tickets, including status, board, and priority fields. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Braze–ConnectWise connection.
Changes in Braze or ConnectWise instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Braze or ConnectWise data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Braze or ConnectWise record.
Track your Braze ⇄ ConnectWise sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Braze and ConnectWise.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Braze and ConnectWise with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Braze and ConnectWise objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Braze and ConnectWise: authenticate both systems, choose the objects to sync (such as Braze's Users and Custom Attributes), map fields visually, and changes propagate both ways in milliseconds — no code required.
Common patterns for Braze and ConnectWise: Where ConnectWise is where the team documents or plans: keep its data fed; Handoffs between teams; Where both tools track people or companies: one consistent record. Information that originates in Braze stays current in ConnectWise instead of going stale after a one-time paste.
Braze: REST API. Authentication: REST API keys scoped to specific endpoints, issued per workspace. ConnectWise: REST API. Authentication: Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication. Stacksync manages authentication, retries, and rate limits on both sides.
Braze: Braze Currents streams granular engagement events to data warehouses and storage destinations, which is how message-level data typically leaves the platform. ConnectWise: List endpoints support a conditions query parameter for server-side filtering on field values, which reduces sync payloads. Stacksync's field mapping accounts for these differences between Braze and ConnectWise without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Braze and ConnectWise records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Braze and ConnectWise connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Braze–ConnectWise integration in-house.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Braze and ConnectWise.